Trainee Business Service Support Advisor
2 weeks ago
Trainee Business Service Support Advisor
**Job Req ID**:20359**Posting Date**:28 Jul 2023**Function**:Customer Service**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters**
The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence regarding the BT Group's solution portfolio, all with full supervision.
**What you’ll be doing**
1. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and under full supervision.
2. Gathers customer information and performs basic analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.
3. Executes and delivers routine work clearly covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.
4. Handles professionally and effectively with customer contacts, showing resilience and sound decision-making whilst under pressure.
5. Participates in the continuous improvement activities to improve the customer service team processes.
**The skills you’ll need**
- Customer Success
Complaint Management
Information Management
Communication
Requirements Analysis
Continuous Improvement
Issue Resolution
Problem Solving
Billing
Interpersonal
Time Management
Customer Relationship Management
Technical Support
Issue Escalation
**Our leadership standards**
**Looking in**:
**Leading inclusively**
I inspire and build trust through self-awareness, honesty and integrity.
**Owning outcomes**
I take the right decisions that benefit the broader organisation.
**Looking out**:
**Delivering for the customer**
I execute brilliantly on clear priorities that add value to our customers and the wider business.
**Commercially savvy**
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
**Looking to the future**:
**Growth mindset**
I experiment and identify opportunities for growth for both myself and the organisation.
**Building for the future**
I build diverse future-ready teams where all individuals can be at their best.
-
Trainee Business Service Support Advisor
1 month ago
Gurgaon, India BT Group Full timeTrainee Business Service Support Advisor **Job Req ID**:18541**Posting Date**:11 Jul 2023**Function**:Customer Service**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support...
-
Trainee Business Service Support Advisor
4 weeks ago
Gurgaon, India BT Group Full timeSystem Downtime Notice We appreciate your understanding and continued interest in BT Group. Trainee Business Service Support Advisor **Job Req ID**:26662**Posting Date**:29 Nov 2023**Function**:Customer Service**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 1 assists...
-
Trainee Customer Service Support Advisor
4 weeks ago
Gurgaon, India BT Group Full timeTrainee Customer Service Support Advisor **Job Req ID**:22076**Posting Date**:6 Sep 2023**Function**:Customer Service**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support...
-
Trainee Customer Service Support Advisor
1 week ago
Gurgaon, India BT Group Full timeTrainee Customer Service Support Advisor **Job Req ID**:15882**Posting Date**:9 Jun 2023**Function**:Business Services & Operations**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing...
-
Customer Service Support Advisor
1 month ago
Gurgaon, India BT Group Full timeCustomer Service Support Advisor **Job Req ID**:9413**Posting Date**:23-Jan-2023**Function**:Business Services & Operations**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive
-
Customer Service Support Advisor
1 month ago
Gurgaon, India BT Group Full timeCustomer Service Support Advisor **Job Req ID**:11162**Posting Date**:20-Feb-2023**Function**:Business Services & Operations**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competetitive
-
Customer Service Support Advisor
1 week ago
Gurgaon, India BT Group Full timeCustomer Service Support Advisor **Job Req ID**:26730**Posting Date**:24 Nov 2023**Function**:Business Services & Operations**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support...
-
Customer Service Support Advisor
4 weeks ago
Gurgaon, India BT Group Full timeCustomer Service Support Advisor **Job Req ID**:14994**Posting Date**:20-Apr-2023**Function**:Business Services & Operations**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:COMPETITIVE**Why this job matters** The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support...
-
Trainee - Commercial
1 month ago
Gurgaon, India Archer Daniels Midland Company Full timeTrainee - Commercial / Management Executive - Experience : 1 or less - Education: Preferably MBA but graduate with strong skills / good college may work - Job profile: - Commercial Support for Oilseeds business - Skills required: - Analytical - Good Communication - #LI-Onsite **Ref ID** - #LI-JL1
-
Customer Service Advisor
1 month ago
Gurgaon District, Haryana, India BT Full timeCustomer service advisor **Job Req ID**:11790**Posting Date**:20-Mar-2023**Function**:Customer Service**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive
-
Trainee, Work Placement Programme
1 week ago
Gurgaon, India NatWest Group Full timeOur people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in India and as such all normal working days must be carried out in India. Join us as a Trainee, Work Placement Programme - We’re looking for a trainee whose ready...
-
Trainee
4 weeks ago
Gurgaon, India Vision India Services Pvt Ltd Full timeJob Title : Finance & Medical Assistance Operations Designation : Trainee Associate Consultant - Treatment Assistance Location : Gurgaon Education : Graduate and having Good Communications Skills. Experience : Fresher Required Skills : Solution-oriented; Proficiency in English; MS Office; Others: Avid Reader; Quick Learner **Job Description**: -...
-
Communication Learning Spec- Gurgaon
4 weeks ago
Gurgaon, India Foundever Full timeWe require one Communication Learning Specialist We require two Learning Specialists in Trainline based on ratios, however we currently have one. **JOB** **TITLE**: **Communication Learning Specialist** **Summary of Primary Job Responsibilities**: (may be used to create job postings) - Lead and direct the learning culture and vision in New hire batches -...
-
Career Advisor
1 month ago
Gurgaon, India Protouch Full timePosition: Career Advisor/ Inside Sales This position is 5.5 days working. First and Third Saturdays are off, rest of the Saturdays are normal working days. Tele-sales job. No cold calls. Calls only to qualified leads. We are searching for proactive individuals who are passionate about assisting working professionals as they progress through various stages...
-
Marketing Management Trainee
4 weeks ago
gurgaon, India LetsDressUp (LDU) Full timeCompany Name – LetsDressUpLocation – GurgaonCTC – 2 LPA to 3 LPAJob Title - Marketing Management TraineeDuration - 6 months (Can be converted full time based on performance)About us:LetsDressUp (LDU) is building the most inclusive fashion company for women of Bharat. Our mission is to empower women to dress up in their size and their style in a...
-
Service Implementation Expert
3 weeks ago
gurgaon, India Orange Business Full timeAbout the roleRole purposeIn the scope of OBS offer development, this role is a key actor of product/service development projects. He/she designs and adapts the processes & tools in order to deploy new products and evolutions within the operational entities. Moreover, ensures the delivery of the projects on time and on budget while ensuring end-to-end...
-
Telesales Executive
2 weeks ago
Gurgaon, India VR Real Estate Advisor Full timeRole DescriptionThis is a full-time on-site role as a Telesales Executive at VR Real Estate Advisor located in Gurugram. As a Telesales Executive, you will be responsible for making outbound calls to potential customers, explaining the benefits of VR Real Estate Advisor services, and persuading customers to purchase real estate properties. You will also...
-
Telesales Executive
2 weeks ago
gurgaon, India VR Real Estate Advisor Full timeRole DescriptionThis is a full-time on-site role as a Telesales Executive at VR Real Estate Advisor located in Gurugram. As a Telesales Executive, you will be responsible for making outbound calls to potential customers, explaining the benefits of VR Real Estate Advisor services, and persuading customers to purchase real estate properties. You will also...
-
Marketing Management Trainee
2 weeks ago
Gurgaon, India LetsDressUp (LDU) Full timeCompany Name – LetsDressUpLocation – GurgaonCTC – 2 LPA to 3 LPAJob Title - Marketing Management TraineeDuration - 6 months (Can be converted full time based on performance)About us:LetsDressUp (LDU) is building the most inclusive fashion company for women of Bharat. Our mission is to empower women to dress up in their size and their style in a...
-
Dc Associate Trainee
4 weeks ago
Gurgaon, India Milliman Full timeJob Details Description **About Milliman**: Independent for over 70 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data...