Customer Service Representative

7 months ago


Nashik Maharashtra, India Tridebits Technologies Pvt Ltd Full time

Job Details:

- Responsibilities:

- Provide end-to-end software training to the clients.
- Ask customers targeted questions to quickly understand the root of the problem.
- Coordinate with the product team to find resolution for the issue.
- resolution.
- Provide prompt and accurate feedback to customers.
- Assist in Product/Software testing in In-house/On-site.
- Excellent communication skills to attend/resolve client issues on Call.
- Analytical problem solvers who will understand issues and to resolve customer issues.
- Problem solving skills and quick thinking to resolve customers issues independently,thoroughly and efficiently.
- Being proactive and showing the utmost respect for customers' time.
- Good time management, ensuring all contacts with customers add value.
- Qualification:
**Salary**: ₹12,000.00 - ₹16,000.00 per year

**Benefits**:

- Internet reimbursement

Schedule:

- Day shift

**Experience**:

- Tech Support: 1 year (preferred)

Work Location: In person



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