Customer Service Representative
1 week ago
Position: Customer Service Representative (CSR) and Telesales (fluent in English)
Location: vaishali nagar, Jaipur
Qualification:
Undergraduate/Graduate (Non-Technical Background)
**Experience**:
6 months to 3.5 years
**Salary**:
Fresher: ₹14,800 (in-hand)
Experienced: ₹23,000 (in-hand)
Additional Benefits:
₹3,000 Attendance Bonus
₹3,800 Variable Pay (based on performance)
Language Proficiency:
Fluency in English and Hindi
Key Responsibilities:
1. Customer Support:
Provide accurate information about products and services.
Ensure timely resolution of customer issues and maintain high customer satisfaction.
2. Telesales:
Contact potential customers to promote company products and services.
Identify customer needs and recommend appropriate solutions.
Achieve sales targets and maintain a strong sales pipeline.
3. Documentation and Reporting:
Maintain accurate records of customer interactions and sales leads.
Generate reports and share updates with the management team.
4. Team Collaboration:
Coordinate with internal teams for seamless service delivery.
Share customer feedback and insights to improve products and processes.
Key Skills:
Excellent communication skills in English and Hindi.
Strong problem-solving and customer-handling skills.
Sales aptitude with the ability to meet targets.
Basic computer proficiency and ability to work with CRM tools.
Time management and multitasking abilities.
Work Schedule:
Full-time position with regular office hours.
Why Join Us?
Competitive salary and performance-based incentives.
Growth opportunities in a dynamic work environment.
Comprehensive training and support for skill enhancement.
Team HR
Career Canvas Infotech Solution
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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