Transport Executive

3 months ago

Pune, India JLL Full time

JLL supports the Whole You, personally and professionally.

Transport Executive
Work Dynamics

**What this job involves**:
The role is responsible to ensure command center is manned 24*7 and backup fill if required.
Ensure follow-up and escalation of pending Work orders to ensure adherence to KPI and compliance.
Ensure team is monitoring the defined parameters and in case of any deviation to be highlighted and reported as per process 24/7.
Be first of point for any incident/accidents real-time and take corrective action and/or direct team as per defined processes.
Validation and capturing of data recorded by the team and sharing with required stakeholders as per timeline.
Preparation and sharing of various reports with the stakeholders as per timeline.
Incident and Accident investigation, preparation of report and reporting as per defined process.
Conducting audit as per audit calendar, preparation and sharing of audit reports.
Team management, roster and other administrative task of the function.
Liaising with various counterparts with the organization in AsPac region.
Performance objectives
Provide Superior Client Service (weighting 50%)
Initiative or Process Improvement in Functional Area (weighting 40%)
Personal and Professional Development (weighting 10%)
Key skills
Good Communication skills both written and spoken.
Customer Centric
Knowledge MS office.
Corrigo Portal
Team player and ownership of role importance task’s to be performed.
Vigilant.
Employee specification
Position will be based out of Pune
Experience in customer support in IT/ITES/Hospitality industry of minimum 6 months.
Prior experience in employee transport and/or workplace helpdesk will be preferred.

A highly skilled professional
You should be a graduate in any discipline and have experience in leading team with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.

A client service champ
A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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