Vehicle Finance
6 months ago
Responsibilities:
- Undergo process training and clear assessments and OJT before working on live production
- Production work will include:
- checking eligibility criteria to sanction loan as per bank guidelines
- checking all required documents and performing KYC checks
- compare vehicle loan document details such as Invoice, Contract, Insurance and
Remittance against data available on internal system
- flag insufficiencies in system
- raise appropriate tickets with specific counterparts
- ability to work in a time bound process and maintain expected quality and service levels
- Quick thinking and decision-making ability
- Should be flexible in extending shift hours on a need basis including providing coverage on
Saturdays basis schedules
- Comply with quality and security processes defined for the engagement
Critical Skills required:
- Excellent verbal & written communication - process will have an outbound voice element
- Excellent Keyboard skills and should be familiar with working on a laptop
- Excellent written English
- Ability to work in a processing environment
- Flexible to work in shifts
- Compliance to pre-defined schedule and break adherence as provided
- Procedural / Product / Specialist Knowledge
- Self Work Organization
- 1-2 Years experience in an International BFSI process
Good to Have:
- Exposure of managing Vehicle Finance process
- Experience in working with a South African Client
- Deep understanding of Finance
- Working in a live Service Level process
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Mumbai, Maharashtra (required)
Ability to Relocate:
- Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
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