Customer Care Agent

1 month ago


Noida, India Upgrade Consulting Full time

Greeting from upgrade consulting, we are hiring for NOIDA location.

Process Type : Inbound Customer Service
- Immediate Joiner only _

Job Responsibilities:

- Answer inbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets

Education : Undergraduate OR Graduate

Experience : Fresher or Experience In Voice Process ( In BPO )

Skills : Excellent Communication Skills

Call or WhatsApp
- **Pranjali
- 751.825.4536**

**Job Types**: Full-time, Permanent

**Salary**: ₹250,000.00 - ₹300,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person

**Speak with the employer**
+91 7518254536



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