International Voice Process

6 months ago


Noida Uttar Pradesh, India First Connect Worldwide LLC Full time

**Role Description**

We are seeking an experienced International Voice Process professional to join our team in Noida. As a full-time on-site role, you will be responsible for handling international voice calls and providing exceptional customer service. Your day-to-day tasks will include addressing customer inquiries, resolving issues, and ensuring customer satisfaction. This role offers an exciting opportunity to work in a fast-paced environment and contribute to our mission of delivering high-quality transportation and logistics services.

**Qualifications**
- Prior experience in an International Voice Process role or similar customer service role
- Excellent verbal and written communication skills in English
- Strong problem-solving and decision-making abilities
- Ability to handle customer inquiries and resolve issues efficiently
- Attention to detail and strong organizational skills
- Ability to work effectively in a team environment
- Flexibility to work in rotational shifts
- Experience in the transportation or logistics industry is a plus

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- US shift

**Experience**:

- International voice process: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 7022618880



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