International Voice Process

5 months ago


Noida Uttar Pradesh, India First Connect Worldwide LLC Full time

**Role Description**

We are seeking a full-time International Voice Process professional to join our team in Noida. As part of the role, you will be responsible for handling international voice calls, providing customer support, and resolving inquiries and issues related to transportation and logistics services. This is an on-site role based in Noida.

**Qualifications**
- Prior experience in an International Voice Process role or similar customer service role
- Excellent verbal and written communication skills in English
- Strong problem-solving and decision-making abilities
- Ability to handle customer inquiries and provide effective solutions
- Knowledge of transportation and logistics industry is a plus
- Ability to work independently and in a team
- Flexibility to work in shifts
- Highly organized and detail-oriented

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Paid sick time
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- US shift

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person



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