Front Office Associate

2 weeks ago


Purba Champaran District Bihar, India Brewed Ventures Private Limited Full time

Sure, here is a job description for a Front Office Executive for a 3-star resort:
Job Title: Front Office Executive

Department: Front Office

Reports To: Front Office Manager

Summary:
**Responsibilities**:

- Welcome guests upon arrival and assign rooms.
- Process guest check-in and check-out procedures.
- Handle guest inquiries and requests in a timely and professional manner.
- Manage cash handling and credit card transactions.
- Maintain accurate and up-to-date guest records.
- Provide information about hotel services, amenities, and local attractions.
- Resolve guest complaints and issues effectively.
- Collaborate with other departments to ensure a smooth and enjoyable guest experience.

Qualifications:

- High school diploma or equivalent.
- Previous experience in the hospitality industry is preferred.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficient in computer skills and hotel management software.
- Ability to handle cash and credit card transactions accurately.
- Strong problem-solving and decision-making skills.
- Ability to work under pressure and meet deadlines.
- Fluency in English and a second language is a plus.

**Benefits**:

- Competitive hourly wage.
- Paid time off.
- Health insurance and other benefits.
- Opportunity to work in a dynamic and fast-paced environment.
- Chance to make a difference in the guest experience.
- Employee discounts on hotel services and amenities.

To Apply:
**Salary**: ₹8,086.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Paid time off

Schedule:

- Rotational shift

Ability to commute/relocate:

- Purba Champaran, Bihar: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9686324721
Expected Start Date: 01/12/2023



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