Chat Associate
1 week ago
**Job Title: Chat Associate (Freshers)**
**Location**:Vikhroli (W)
**Shift Timing**: UK Shift, 12:30 PM to 2:00 AM
**Working Days**: 5 days a week
**Rotational Offs**: 2 rotational offs
**Compensation**: Competitive salary with unlimited incentives and overtime opportunities
**Benefits**:
- Unlimited incentives and overtime opportunities
- Drop facility available at night
- Opportunities for growth and advancement
We are seeking enthusiastic and motivated individuals to join our team as Chat Associates in a pure chat process. This position is open exclusively for fresh graduates who are looking to kickstart their career in a dynamic and fast-paced environment.
**Responsibilities**:
- Engage with customers via chat to provide support, answer queries, and resolve issues promptly and efficiently.
- Utilize company resources and knowledge base to ensure accurate and timely responses to customer inquiries.
- Maintain a high level of professionalism and customer service orientation in all interactions.
- Collaborate with team members and other departments to ensure seamless customer experiences.
- Adhere to company policies and procedures at all times.
**Requirements**:
- Graduates from any discipline are eligible to apply.
- Excellent written communication skills in English.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Ability to work independently as well as part of a team.
- Flexibility to work in UK shift timings (12:30 PM to 2:00 AM).
- Freshers are encouraged to apply.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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