Front Office Executive

Receive and provide general hospitality and support to the customers / visitors / guest at the showroom & greet the customer pleasantly and politely.
- Provide proper space to the customer to keep his / her belongings. If he/she is carrying any luggage / other materials.
- Adhering to all the safety procedures and keeping the management informed about any kind of unsafe situation.
- Understand and analyze the Customer needs & hand over the customer to sales team.
- Guide the customer to the assigned sales man, before handover, check with salesman, whether he / she is ready or not.
- Daily walk - in customers enquired products & status to be maintained.
- Coordinate with sales teams & update data of attended customers.
- Provide proper sitting and refreshments.
- Give all relevant product details to customer.
- Ensure the sales person attend the customer at their best.
- Inform the sales manager, if any unattended customer is found.
- If any guest / visitor Enters, guide them to the concerned dept. / persons, inform the concerned person before the appointment.
- Ensure the customer is satisfied with services.
- Ensure to customer clarity with products selected.
- Ensure to collect the customers full details with feedback.
- Collect customer data - name and address with customer needs.
- Collect feedback from salesman after customer's visit.
- Handover the data to sales promotion coordinator / sales manager / customer care executive.
- Coordinate & maintain customers and visitors register walk in customers & visitors register.

**Requirements**:

- Good Communication
- Salary varies according to experience in similar field.

Shift:

- Monday - Saturday
- Sunday - Weekly Off

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹13,500.00 - ₹14,500.00 per year

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Did you worked as Front office executive before ?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Front desk /Guest relations: 1 year (required)

**Speak with the employer**
+91 9744722224