Lien Operation Associate
2 weeks ago
**Responsibilities**:
- To process a request to avail HIPPA information from state agencies (Medicaid) using refreshable MS excel reports. He/she will be reviewing spreadsheets and updating fields, uploading documents, and generating reports etc.
- To compare current report with previous sent report to analyze lien current status and determine how many cases are to be forwarded to collectors for HIPPA information.
- Deficiency review and taking utmost care to resolve the lien in shortest possible time frame.
- He/ She must perform the review of cases in given process by following SOP with no error. In event of any anomaly located, need to inform the supervisor.
- Responsible for handling US client communication with respect to day-to-day Medicaid operations.
- Handle administrative tasks such as maintaining and organizing SOP and checklists.
- Manage updates and uploads to other databases to be determined, as needed by operations teams.
- Assist with other administrative special ad hoc projects as needed.
- Reporting daily activities of the department and highlighting issues that are considerably management concerns.
**Requirements / Skills**:
- Graduate/Postgraduate in any field with 2-4 years of work experience in international KPO.
- Proficient in MS Office tools including Teams and Outlook.
- Good data entry skill. Typing speed should be over 30 WPM without looking at keyboard.
- Strong data analysis and logical reasoning skills. He/ She should be able to derive the conclusion based on the given problem statement.
- Ability to multi-task, set priorities and manage time effectively.
- Good knowledge of documentation, MIS preparation and SOP writing.
Pay: ₹200,000.00 - ₹360,000.00 per year
**Benefits**:
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
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