Customer Care Executive
2 weeks ago
**Customer Care Executive Job Description**
A customer support executive is responsible for providing customer service and support to clients of a company. The role requires the ability to communicate effectively with customers, understand their needs, and respond to their inquiries and concerns in a timely and professional manner.
The job description may include the following responsibilities:
- Providing product and service information to customers.
- Resolving customer complaints and issues.
- Both Inbound and outbound Calls.
- Escalating complex issues to the appropriate department or supervisor.
- Providing feedback to management regarding customer concerns or trends.
- Maintaining a positive and professional attitude when dealing with customers.
- To be successful in this role, a customer support executive should have excellent communication skills, be customer-focused, and have the ability to multitask, as well as the ability to work in a team environment.
**Qualifications and Details**
- Should be able to communicate English and any 2 regional Languages fluently
- Bachelor's degree or equivalent experience
- Salary - 14000 to 22000 CTC
- Timings - Rotational Shift and Rotational Week off
- Location - Horamavu
**Salary**: ₹14,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
Work Location: In person
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