
Sales Associate
4 weeks ago
**Customer Service**:
- Greet customers warmly and ascertain their needs.
- Assist customers in locating products.
- Recommend and demonstrate products that best suit customer needs.
- Provide information about product features, pricing, and availability.
- Answer customer inquiries and resolve issues promptly and courteously.
- **Sales Generation**:
- Achieve sales targets and goals set by the store management.
- Upsell and cross-sell products to increase average transaction value.
- Process POS (point of sale) transactions accurately and efficiently.
- Handle cash, credit, and check transactions with integrity.
- **Stock Management**:
- Ensure shelves are stocked and merchandise is neatly displayed.
- Monitor inventory levels and replenish stock as needed.
- Assist in receiving, organizing, and maintaining store inventory.
- **Store Maintenance**:
- Maintain a clean and organized store environment.
- Ensure merchandise displays are visually appealing and comply with company standards.
- Perform opening and closing duties as required.
- **Customer Relationship Management**:
- Build and maintain positive relationships with customers.
- Follow up on customer inquiries and ensure customer satisfaction.
- Handle returns and exchanges professionally.
Job Requirements:
- **Customer Focus**: Strong customer service orientation with a genuine desire to help customers.
- **Sales Skills**: Basic understanding of sales principles and customer service practices.
- **Communication**: Excellent communication and interpersonal skills.
- **Team Player**: Ability to work effectively with colleagues in a team environment.
- **Physical Stamina**: Ability to stand for extended periods and lift heavy objects if required.
- **Education**: High school diploma or equivalent; additional qualifications in sales or retail is a plus.
Personal Attributes:
- **Friendly and Approachable**: Positive attitude with a friendly and approachable demeanor.
- **Adaptability**: Ability to adapt to changing priorities and customer needs.
- **Reliability**: Punctual and dependable in attendance and work performance.
Additional Information:
- **Work Schedule**: May include evenings, weekends, and holidays based on store hours.
- **Training**: On-the-job training provided to familiarize with products, POS systems, and company policies.
- **Career Development**: Opportunities for advancement to roles such as senior sales associate or department supervisor based on performance and experience.
**Job Types**: फ़ुल-टाइम, फ्रेशर, इंटर्नशिप
**Benefits**:
- आने जाने में सहायता
Work Location: In person
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