Mcpd - Sre

**Scope**:
Team’s overall mission is to boost-up each business unit’s revenue by standardizing operations, maximizing productivity, and providing high quality service to our customers (Internal/external).

**Responsibilities**:

- Design, develop SLA, SLO, SLI of services within the Business Unit.
- Involve in automation of routine manual production/non-production operation using technologies like Ansible, Chief etc. Will be the key person to propose, implement automation to increase productivity, quality.
- Always improve the system performance, reliability.
- Should have service ownership mind & proactively able to react to the production issues.
- Propose new technologies, tools etc. to improve whole process of development, testing and production operations. Strong self-learning ability, motivation to work on new Technologies.
- Work closely with developers, product manager, project manager, team lead, security, and QA team members in different location (Singapore, Japan, India etc.)

**Qualifications**:

- Bachelor’s degree or higher in Computer Science or IT related field
- Over 5 years of experience on SRE, handling high traffic production system independently, troubleshooting (middleware, infra), automation, regular operation etc.
- Implement Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
- Experience in management of large-scale service.
- Experience in design and construction of public cloud (Ex. GCP, Azure), preferably GCP.
- Good knowledge in CI/CD/CT pipeline using tools such as Jenkins/Bamboo and VCS such as GIT/SVN
- Strong knowledge in LINUX based system operation and extensive skills in Linux commands.
- Hands-on experience in Unix/Linux/Shell/Python scripting
- Experience with automation/configuration management, e.g., Terraform, Puppet, Chef, Ansible
- Experience in developing and operating one or more of following systems: Kubernetes, Nginx, ELK stack, Hadoop, etc.
- Identify process gaps and recommend on best practices based on industry standards.
- Provide technical expertise on complex automation and functional issues.
- Flexible for emergency support timing based on the business requirement. Must adapt to business needs in terms of working hours.
- Nice-to-have
- System development experience in PHP, Java, Perl etc.
- Big Data technologies such as Hadoop, NoSQL - Couchbase, Cassandra
- Team management experience

**Expectations**:

- Good adoption to Rakuten’s corporate culture, Get-Things-Done mind, Ownership mindset.
- Love and devote yourself in our service and system.
- Positive attitude and strong desire to learn from and share with colleagues.