Mcpd - Sre

Job Description:

Scope:

Team's overall mission is to boost-up each business unit's revenue by standardizing operations, maximizing productivity, and providing high quality service to our customers (Internal/external).

Responsibilities:

Design, develop SLA, SLO, SLI of services within the Business Unit.
Involve in automation of routine manual production/non-production operation using technologies like Ansible, Chief etc. Will be the key person to propose, implement automation to increase productivity, quality.
Always improve the system performance, reliability.
Should have service ownership mind & proactively able to react to the production issues.
Propose new technologies, tools etc. to improve whole process of development, testing and production operations. Strong self-learning ability, motivation to work on new Technologies.
Work closely with developers, product manager, project manager, team lead, security, and QA team members in different location (Singapore, Japan, India etc.)

Qualifications:

Bachelor's degree or higher in Computer Science or IT related field

Over 5 years of experience on SRE, handling high traffic production system independently, troubleshooting (middleware, infra), automation, regular operation etc.

Implement Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
Experience in management of large-scale service.
Experience in design and construction of public cloud (Ex. GCP, Azure), preferably GCP.
Good knowledge in CI/CD/CT pipeline using tools such as Jenkins/Bamboo and VCS such as GIT/SVN
Strong knowledge in LINUX based system operation and extensive skills in Linux commands.
Hands-on experience in Unix/Linux/Shell/Python scripting
Experience with automation/configuration management, e.g., Terraform, Puppet, Chef, Ansible
Experience in developing and operating one or more of following systems: Kubernetes, Nginx, ELK stack, Hadoop, etc.
Identify process gaps and recommend on best practices based on industry standards.
Provide technical expertise on complex automation and functional issues.
Flexible for emergency support timing based on the business requirement. Must adapt to business needs in terms of working hours.
Nice-to-have
System development experience in PHP, Java, Perl etc.
Big Data technologies such as Hadoop, NoSQL - Couchbase, Cassandra
Team management experience

Expectations:

Good adoption to Rakuten's corporate culture, Get-Things-Done mind, Ownership mindset.
Love and devote yourself in our service and system.
Positive attitude and strong desire to learn from and share with colleagues.

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