Uk Field Support Role

3 weeks ago


Mumbai, India CRISIL Full time

**About Coalition Greenwich**: Coalition Greenwich is a leading analytics and business intelligence provider to the financial services industry. Our clients include Corporate and Investment Banks, Asset Managers, and FinTech companies. We specialize in providing unique, high value, actionable information to help our clients improve their business performance. Our suite of analytics and insights encompasses all key performance metrics and drivers: market share, revenue performance, client relationship share and quality, operational excellence, return on equity, brand perception, behavioral drivers, and industry evolution.

We are a division of CRISIL, an S&P Global Company. Designation: Senior Project Manager (UK) Timings: UK shift (12.00PM to 9.00PM IST) Location: Hybrid - Mumbai/Gurgaon Role Description: The senior PM will partner with the Field Operations team in the UK in managing and executing field operations projects and providing timely administrative support. The individual will be responsible for managing the end-to-end project cycle, including gathering requirements, coordinating with various teams, ensuring data management and quality control by conducting regular checks, and preparing deliverables in accordance with the overall schedule. The role requires a high-energy individual who has experience working with multiple teams, managing multiple projects simultaneously, and being the primary on-the-ground field operations support in a fast-paced environment.

**Skills Required**: Market Research, Consulting, Project Management, Team Management, Stakeholder Management, Vendor Management, Business Process Improvement, Data Analysis Role Responsibilities: - Responsible for gathering project requirements, managing the project cycle end-to-end, and client delivery - Involve in recruiting, replenishing, and managing the onboarding process for new freelance resources. - Prepare and distribute deliverables, including data quality checks. - Create status reports and metrics as per stakeholders' and leadership's requirements. - Ongoing development and support for the Fielding Operations team - Responsible for managing Invoicing process for different facilities - Addressing queries from stakeholders, EIs, and consultants in a timely manner - Recording reconciliation and quality control - Managing and coordinating with various team, vendors, and stakeholders Professional Attributes: - Should have extensive knowledge of working in market research and consulting companies - Excellent communication (both written and oral) skills - Strong project management and team management skills - Ability to engage with multiple international stakeholders independently and lead discussions to win and execute engagements - Skills in problem solving, critical thinking, and insight generation are musts.
- Advanced Excel skills (pivot tables, VLOOKUP, basic macros). - Experience with large, international organizations and interacting across functional areas - Proactive and confident in asking questions - Experience in European coverage - Experience with visualization tools would be an added advantage. Experience and Education: - 9+ years of relevant experience in a market research and project management or equivalent managerial role - MBA or equivalent



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