Production Agent
6 months ago
Pune, India
- DOP
- 3083432
**Job Description**:
**Role Purpose**
- ** Behavioral Competencies**
- Collaborative working
- Problem solving and decision making
- Attention to Detail
- Execution Excellence
- Client (Internal) Centricity
- Effective Communication
**Deliver**
**No.**
**Performance Parameter**
**Measure**
1.ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2.Self
- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedRoles & Responsibilities:
Should be available on calls/team meetings whenever required during shift timings
- Should be able to work with the team and be a good responsible team member
Qualifications:
Graduate
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
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