Client Service Executive

1 month ago


Ahmedabad Gujarat, India LoMoSo Solutions Pvt. Ltd. Full time

**Job Title**:BPS Executive(Client support executive)

**Base Location**:Ahmedabad

**Employment Type**:Full Time

**Key Responsibilities**:

- Build sustainable relationships and trust with customer accounts through open and interactive communication
- The execution of daily campaigns, including Channel Partner special events, product, trade scheme communication and festival communication. He/She is responsible for coordinating with relevant teams, monitoring responses, and addressing any customer concerns arising from the campaigns.
- Handles various tasks related to the social media community (Facebook). This includes accepting Facebook member requests, approving daily dealer posts, collecting dealer special occasion photos on Facebook, creating awareness through Facebook creatives, and reconciling Facebook members.
- Update Channel Partner and employee groups in WhatsApp, adds new Channel Partners on a monthly basis, and ensures accurate and up-to-date information in the groups.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers
- Identify and assess customers’ needs to achieve satisfaction.
- Prepare the Daily/Weekly/Bi-Weekly/Monthly/Quarterly Reports.
- Support and increase the CRM usage and help in Monthly/quarterly redemption of the products

**Qualificaiton Required**:

- Graduate in any discipline
- Minimum 1 year of relevance experience.
- Excellent communication in English/Hindi is compulsory
- Inbound/outbound calling process
- Good Knowledge of MS Excel, PPT and Word
- WhatsApp, SMS (Inbound/outbound)

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- What is your current annual compensation ?
- What is your expected annual compensation ?
- If given an opportunity, how many days will you require to join the organization?

**Experience**:

- total work: 1 year (required)

Work Location: In person



  • Ahmedabad, Gujarat, India Travrse Media Full time

    **About Travrse Media**: Travrse Media is a creative digital marketing agency known for delivering innovative solutions in social media marketing, branding, and website design. We are expanding our team and looking for a dedicated and client-focused Account Manager / Client Servicing Executive to manage and grow client relationships. **Role Overview**: As a...


  • Ahmedabad, Gujarat, India Skillgenic Full time

    Designation: Client Relationship Executive - Insurance Services No. of Vacancy: 1 Post Work Profile: client meeting and selling of insurance products. Location: Rajkot Salary: 15,000/- to 20,000/- + Incentive Experience: 1 to 2 years & fresher’s can also apply. Education: Graduate min. Working hours: 09:00 to 07:00 & 1hrs Lunch break Gender:...


  • Ahmedabad, Gujarat, India SkillGenic Academy Full time

    Designation: Client Relationship Executive - Insurance Services No. of Vacancy: 1 Post Work Profile: client meeting and selling of insurance products. Location: Ahmedabad **Salary**: 20,000/- to 30,000/- + Incentive Experience: 1 to 2 years - Education: Graduate min. Working hours: 09:00 to 07:00 & 1hrs Lunch break Gender: Male Age bar: 25 to 3 5...


  • Vastrapur, Ahmedabad, Gujarat, India SmartFish Designs Pvt. Ltd. Full time

    **Job Title**: Client Servicing Executive (Female) **Location**: Ahmedabad **Company**: SmartFish Design Pvt. Limited **Experience Required**: Minimum 1-2 years of experience in Client Servicing. **About Us**: SmartFish Designs, a leading advertising and branding agency based in Ahmedabad, is looking for talented Client Servicing Executives to join our...


  • Chandkheda, Ahmedabad, Gujarat, India R Creations Full time

    **Client Servicing Executive** - _ Client Relationship Management Service Delivery Issue Resolution Reporting and Documentation Feedback and Improvement **Personal Attributes**: - **Customer-Centric**: Genuine interest in helping clients and providing exceptional service. - **Organized**: Ability to manage multiple tasks and prioritize effectively. -...


  • Chandkheda, Ahmedabad, Gujarat, India R Creations Full time

    **Client Servicing Executive** - _ Client Relationship Management Service Delivery Issue Resolution Reporting and Documentation Feedback and Improvement **Personal Attributes**: - **Customer-Centric**: Genuine interest in helping clients and providing exceptional service. - **Organized**: Ability to manage multiple tasks and prioritize effectively. -...


  • Thaltej, Ahmedabad, Gujarat, India Esmsys Pvt Ltd Full time

    **EB-5 Client Service Executive** **Company**: ESMSYS **Location**: Ahmedabad, Gujarat **About Us**: We are a pioneering Department dedicated to facilitating USA Immigration through the EB5 investment program, driven by a commitment, thereby facilitating economic growth, and empowering individuals seeking immigration opportunities to the United States. We...


  • Ahmedabad, Gujarat, India Cuneiform Full time

    **Designation**: Client Service Specialist **Location**: Gota, Ahmedabad (WFO) **Experience Range**: 0.6 to 1 Year immediate joiners are only eligible.. The Client Service Specialist is responsible for nurturing and maintaining positive relationships with clients, ensuring their needs are met, and maximizing their satisfaction. They serve as the primary...


  • Ahmedabad, Gujarat, India Rao Group of Companies Full time

    **Client Servicing Executive - HUE Marcom** - Analyzing and Evaluating Existing Client Behavior to identify new business opportunity - Responding to client queries in a timely and professional manner in order to convert the query and bring in more revenue. - Cultivating solid relationships with clients through the provision of exceptional after-sales...


  • Ahmedabad, Gujarat, India AIS TECHNOLABS PRIVATE LIMITED Full time

    Greetings of the day. As we discussed, kindly find the below JD. Company Name: Alliance International Services **Job Overview**: **Key Responsibilities**: Ø Build and maintain strong, strategic relationships with key clients. Ø Understand clients' needs, objectives, and challenges, and provide solutions to address them. Ø Ensure clients receive a high...


  • Ahmedabad, Gujarat, India Petpooja (Prayosha food services Pvt ltd) Full time

    **Roles and Responsibilities**: - Customer Relationship Management: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty. - Issue Resolution: Address and resolve client inquiries, complaints, and issues promptly and efficiently. - Communication: Serve as the primary point of contact for clients,...


  • Ahmedabad, Gujarat, India R Creations Full time

    **Company Description** R Creations is a full-service marketing agency located in Ahmedabad, Gujarat. The agency specializes in BTL marketing, booth design, on ground marketing, brand aesthetics, and audio visual messaging. R Creations is known for its focus on the client and is available 24x7 to create new strategies and overcome hurdles. The agency's team...


  • Ahmedabad, Gujarat, India R Creations Full time

    **Company Description** R Creations is a full-service marketing agency located in Ahmedabad, Gujarat. The agency specializes in BTL marketing, booth design, on ground marketing, brand aesthetics, and audio visual messaging. R Creations is known for its focus on the client and is available 24x7 to create new strategies and overcome hurdles. The agency's team...


  • Ahmedabad, Gujarat, India Petpooja (Prayosha food services Pvt ltd) Full time

    **Shift time**:2 to 11pm (Public Holiday & Weekend working) **Roles and Responsibilities**: - As a primary POC for the client, the Account Manager is responsible for the overall health of the portfolio assigned. - Influence key performance metrics of the portfolio - Usage Metrics, MRR (Monthly Recurring Revenue), NPS (Net Promoter Score) & Retention. - Use...


  • Navrangpura, Ahmedabad, Gujarat, India VANSHIKA ENTERPRISES Full time

    **Fluent in English, Immediate Joiner** **Experience: Minimum 3 years** Key Responsibilities: 1. Website order process. 3. Maintaining an accurate record of all existing and potential clients. 4. Responding to client inquiries in a timely and professional manner 5. Ensuring that the correct terms of sale are entered into the client database to prevent...


  • Ahmedabad, India Solidsalt Communications Pvt Ltd Full time

    Job Description: Client Support Executive (Design & Marketing Agency) We're hiring a Client Support Executive for our dynamic Design & Marketing Agency. Your role will involve: Job Description: Client Support Executive (Design and Marketing Agency) We are seeking a dedicated and proactive Client Support Executive to join our dynamic Design and Marketing...


  • Ahmedabad, Gujarat, India ONE ADVERTISING AND COMMUNICATION SERVICES Full time

    Handling the clientele of design & videos, explaining clear client briefs to team. Prepare weekly reports, milestone deliveries, invoice generation. Involved in brainstorming, design, and cross checking and delivering it on time for all clients. Maintained reports of campaigns for multiple clients. Collaborating with team leaders and directors in quarterly...


  • Ahmedabad, Gujarat, India Rao Group of Companies Full time

    **As per Client Servicing Officer your job will be as stated below**: - Analyzing and Evaluating Existing Client Behavior to identify new business opportunity - Responding to client queries in a timely and professional manner in order to convert the query and bring in more revenue. - Cultivating solid relationships with clients through the provision of...


  • Ahmedabad, Gujarat, India Skillgenic Full time

    Client Servicing Executive (Finance Company) **Responsibilities**: - Manage client relationships and provide exceptional service. - Assist with account setup, transactions, and paperwork. - Resolve client inquiries and issues promptly. - Educate clients on financial products and services. - Identify cross-selling opportunities. Qualifications: -...

  • Executive Front Desk

    8 months ago


    Ahmedabad, Gujarat, India Rao Group of Companies Full time

    **Executive Front Desk -Client Service** - Attending Walkin clients and guests - Updating all Walkin and telephonic client details in inquiry sheet - Attending incoming calls & passing it to the concerned departments - CRM checking and entries - IMS checking and entries - Maintain staff movement register - Putting up notices on notice board