Client Service Officer

2 weeks ago

Mumbai, India Deutsche Bank Full time

**Job Title: Client Service Officer UK/I**

**Location: Mumbai**

**Business Area**:
Institutional Cash Management (ICM) helps Financial Institutions clients to optimize their treasury and commercial payments businesses. This improves their cash flow, while offering a wide range of solutions including channel management, global payment services, check services, liquidity management, information and reporting services, and financial supply chain management.

ICM Client Service Officer (CSO) cover clients out of our global locations with hubs in Frankfurt London and New York. ICM Client Officers provide personalized and proactive service to financial institutions for their day-to-day cash management business needs. - The position we are looking for is covering clients in our region Western Europe.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**
- Proactive contact with clients to ensure that first class service is continuously delivered to our client base as well as to identify the needs of the clients (business opportunity spotting) thus supporting the growth of business and income for Deutsche Bank
- Providing information and solutions to client enquiries around Payments (EUR, USD, MCCY), Balances, Checks, Service Bills, Regulatory Issues and other investigations as requested
- Client setup, training and maintenance for cash products including documentation to ensure a seamless process flow from implementation to regular after-sales service
- Active handling of Due Diligence inquiries received from the Compliance teams in Deutsche Bank, approach the involved clients, securing all deadlines are met
- Accurate use of the Client Service tracking system cinq.net, to systematically analyze the clients activities/inquiries including the preparation of respective reports for presentation to the clients
- Handling of the internal fee and billing scheme

**Your skills and experience**
- Experience of institutional client service in International Clearing and Payments Business as well as solid understanding of the Financial Institutions markets (5 years)^
- Sound understanding of Payment Systems (SEPA; EBA) and SWIFT methodology and formats (MT format as well as ISO20022) related to payments
- Strong client/ service focus and excellent relationship, communication and teamwork skills, committed to internal policies and corporate governance
- Strong ability to work independently and under tight deadlines and support the CSO’s in other locations on an as needed basis
- Business Language is English

**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

**About us and our teams**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

  • Executive - Client Servicing

    3 weeks ago

    Mumbai, India Client of Recruitners Full time

    **About our client** Our client headquartered in Mumbai (Malad) is a brand marketing agency which specializes in experiential marketing activations, events, exhibitions and digital marketing solutions. **Job Brief** In this role, you will be responsible for coordinating with clients in the conferences and events. **Responsibilities** - You will be...

  • Client Service Executive

    2 weeks ago

    Mumbai, India Client of Peopleplease Consluting Full time

    **Job**: Client interactions regarding project execution, payment collections, etc. **Skills**: Excellent spoken and written skills. MS Office **Salary**: ₹12,000.00 - ₹19,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...

  • Client Servicing Executive

    2 months ago

    Sion, Mumbai, Maharashtra, India Client of Peopleplease Consluting Full time

    **Job**: Client interactions regarding project execution, payment collections, etc. **Skills**: Excellent spoken and written skills. MS Office **Salary**: ₹12,000.00 - ₹21,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Sion, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...

  • Client Service Officer

    3 weeks ago

    Mumbai, India Citi Full time

    The Client Service Officer is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...

  • Client Servicing

    2 weeks ago

    Mumbai, India Vistaar Digital Communications Pvt Ltd Full time

    **Work location will be in Borivali, Mumbai office.** We are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries. Your duties will also include obtaining post-sales client feedback. **Client Services...

  • Client Service Executive

    2 weeks ago

    Mumbai, India Addus Services LLP-Client Full time

    Provide hands on support with delivery of digital campaigns. - Build long term associations with global clients and ensure customer satisfaction. - Provide solutions by finding ways and means cutting across functions by understanding their business objectives. - Manage delivery through management of work flow, resource requirement and quality of output. - 1...

  • Client Servicing

    5 days ago

    Mumbai, Maharashtra, India Arin Consultancy Full time

    ITES / BPO / Operations / Customer Service / Telecalling Mumbai _Mumbai_ March 3, March 3, 2024 Financial ServicesJob Overview:- Office Location (Area) Mumbai- Salary Offer 5 to 6 LPA- Required Education Graduate/MBA (Preferably finance)/ Post Graduate- Course Type Full Time- Min Required Experience (Years) 0- Max Required Experience (Years) 1Client...

  • Client Services

    3 weeks ago

    Mumbai, India V-rok Communication Network Full time

    Client Services Hiring at our Kandivali office **Salary**: From ₹35,000.00 per month Schedule: - Fixed shift - Morning shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred)

  • Client Services

    3 weeks ago

    Mumbai, India Aakanksha Healthcare Full time

    Client Services Hiring at our Kandivali office **Salary**: ₹9,981.44 - ₹40,364.07 per month Schedule: - Fixed shift - Morning shift Ability to commute/relocate: - Mumbai - 400101, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred)

  • Client Service Officer

    3 weeks ago

    Mumbai, India Redmint Interactive Private Ltd Full time

    Position: Client Service Executive Experience: Minimum of 3 years experience required, Advertising background will be an added advantage Pre-requisites: a) Good inter-personal skills b) Good knowledge of Computer Graphics and post production, redmint.in Schedule: - Day shift - Morning shift

  • Client Service Officer

    2 months ago

    Mumbai, India True north marketing agency Full time

    Profile - Client service - Good communication Fluent English required, Time management, social media managing skills, digital strategy, Marketing knowledge. **Salary**: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day shift - Flexible shift - Morning shift Ability to commute/relocate: - Andheri, Mumbai Suburban - 400072, Maharashtra: Reliably...

  • Client Service Officer

    6 days ago

    Mumbai, Maharashtra, India Redmint Interactive Private Ltd Full time

    Position: Client Service ExecutiveExperience: Minimum of 3 years experience required, Advertising background will be an added advantagePre-requisites: a) Good inter-personal skills b) Good knowledge of Computer Graphics and post production,Schedule: Day shift Morning shift

  • Client Servicing Executive

    6 days ago

    Mumbai, Maharashtra, India Futuready Full time

    Company DescriptionFutuready is an award-winning, full-service creative digital agency headquartered in Mumbai, India, with a presence in Bangalore. Established in 2012 by IIM alumni, Futuready works across technology, marketing, and design. Our vision is to create business value through efficient and effective communication solutions. We are dedicated to...

  • Client Servicing Executive

    4 weeks ago

    Mumbai, India Futuready Full time

    Company DescriptionFutuready is an award-winning, full-service creative digital agency headquartered in Mumbai, India, with a presence in Bangalore. Established in 2012 by IIM alumni, Futuready works across technology, marketing, and design. Our vision is to create business value through efficient and effective communication solutions. We are dedicated to...

  • Client Servicing Executive

    4 weeks ago

    mumbai, India Futuready Full time

    Company DescriptionFutuready is an award-winning, full-service creative digital agency headquartered in Mumbai, India, with a presence in Bangalore. Established in 2012 by IIM alumni, Futuready works across technology, marketing, and design. Our vision is to create business value through efficient and effective communication solutions. We are dedicated to...

  • Client Servicing Executive

    4 weeks ago

    Mumbai, India Palasa Creative Place Full time

    **Note**: **Mumbai & nearby applicants only.** **Hello! Welcome to Keedagiri!** As part of the Client Services Department, you play a central role in the business and are pivotal to the smooth running of your account(s). You will be required to have a good hold on account handling and provide support by managing projects from brief to final delivery, on...

  • Client Servicing

    2 months ago

    Mumbai, India Arin Consultancy Full time

    ITES / BPO / Operations / Customer Service / Telecalling Mumbai _Mumbai_ March 3, 2023 - March 3, 2024 Financial Services **Job Overview**: - **Office Location (Area) **Mumbai - **Salary Offer **5 to 6 LPA - **Required Education **Graduate/MBA (Preferably finance)/ Post Graduate - **Course Type **Full Time - **Min Required Experience (Years) **0 - **Max...

  • Customer Service Officer

    4 weeks ago

    Mumbai, Maharashtra, India Client of Peopleplease Consluting Full time

    Handle incoming service requests for home appliances Allocate service calls to support partners or inhouse service team. Follow up to ensure resolution and client satisfaction. Pay: ₹20,000.00 - ₹40,000.00 per month Schedule: - Day shift - Monday to Friday **Education**: - Bachelor's (required) **Experience**: - total work: 2 years (required) -...

  • Client Servicing Executive

    4 weeks ago

    Mumbai, India Futuready Full time

    Company DescriptionFutuready is an award-winning, full-service creative digital agency headquartered in Mumbai, India, with a presence in Bangalore. Established in 2012 by IIM alumni, Futuready works across technology, marketing, and design. Our vision is to create business value through efficient and effective communication solutions. We are dedicated to...

  • Client Servicing Executive

    4 weeks ago

    Mumbai, India Futuready Full time

    Company DescriptionFutuready is an award-winning, full-service creative digital agency headquartered in Mumbai, India, with a presence in Bangalore. Established in 2012 by IIM alumni, Futuready works across technology, marketing, and design. Our vision is to create business value through efficient and effective communication solutions. We are dedicated to...