Tele Caller Executive
3 weeks ago
**Responsibilities**:
- Conduct outbound calls to prospective customers using provided contact lists or databases.
- Promote company products, services, or offers to potential clients through persuasive and engaging conversations.
- Understand and effectively communicate the features and benefits of the products or services being offered.
- Handle customer inquiries, answer questions, and provide accurate information about the company and its offerings.
- Keep detailed records of call activities, including call outcomes and customer feedback, using CRM software or designated tools.
- Follow up with potential leads to nurture relationships and convert them into customers.
- Meet or exceed daily, weekly, and monthly targets for call volume and conversion rates.
- Maintain a professional and courteous tone during calls, ensuring a positive customer experience.
- Collaborate with the sales and marketing teams to align efforts and achieve common objectives.
- Stay updated on industry trends, product knowledge, and competitor offerings to provide informed responses to customer inquiries.
- Adhere to company policies, guidelines, and ethical standards in all telecalling activities.
**Requirements**:
- Minimum of one year of experience in tele calling or telemarketing.
- Excellent communication skills in English, both verbal and written.
- Strong interpersonal and persuasive skills.
- Proficiency in using CRM software or call center tools is a plus.
- Ability to work independently and as part of a team.
- Basic computer skills and familiarity with office software (e.g., Microsoft Office).
- High school diploma or equivalent; higher education is a plus.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Leave encashment
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
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