Service Advisor

3 weeks ago

Raigarh, India SHREE BAJRANG MOTORS PVT LTD Full time

Service Advisor is the most important interface at workshop between customer and dealership. In his role he has to understand customer’s need for vehicle attention as per his verbatim and translate that into a note on the repair order in a manner which communicates the right customer feedback to the shop floor for perfect diagnosis and repairs.

**DUTIES AND RESPONSIBILITIES**
- Greet and welcome customers.
- Open repair order, refer vehicle history.
- Provide cost and time estimate, verify for campaigns.
- Keep customer informed about progress of work or change in schedule if any
- Coordination with floor & quality controller.
- Invoice explanation, parts replaced explanation.
- Help customer to make payments for services.

**EDUCATION**
- Graduate / Diploma in engineering / ITI.
- Any Graduate
- Class XI / XII with professional training on automobile any course

**EXPERIENCE**
- Minimum 2 years of customer facing work experience preferably from automobile industry.

**Salary**: From ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Raigarh, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9425251848

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