Patient Support Associate
3 days ago
About Jivo:
Jivo is a health-tech platform bringing together international doctors and excellence in Indian
healthcare to transform cross-border healthcare delivery. Jivo was founded by IIT Delhi and
MAMC alumni. At Jivo, we solve big problems that create real impact on a global scale.
Location: Gurgaon
Job Overview:
The Patient Support Associate will be responsible for ensuring a smooth and comfortable
experience for international patients undergoing treatment in India. This role involves direct
interaction with patients, assisting them with various needs, and coordinating with healthcare
providers.
Roles and Responsibilities:
- Patient Assistance: Provide comprehensive on-ground support to international
patients, including accompanying them to medical appointments, treatments, and
follow-ups.
- Communication: Act as the primary point of contact for international patients,
addressing their concerns, queries, and needs promptly and professionally.
- Documentation: Assist patients with necessary documentation, including medical
records, insurance paperwork, and other relevant documents.
**Requirements**:
- Experience 0-1 Year
- Freshers or 2025 graduates are welcome to apply
- Excellent communication and interpersonal skills.
- Linguistic Skills: Proficient in English or French
How to Apply:
Associate [Your Name]
Join us at Jivo to be part of a movement that is shaping the future of medical travel through
Pay: ₹400,000.00 - ₹500,000.00 per year
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
**Language**:
- French (required)
Work Location: In person
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