Inside Sales Executive
2 weeks ago
**Job Description:
- Inside Sales Representative**
**Job Duties**:
- Calling prospective customers and answering calls from customers
- Make cold calls for new business leads
- Getting Contact Information of Senior Persons
- Talking to senior IT managers / CFO / Directors
- Educate the prospective customers to bring them to the table to discuss IT requirements by following a prepared script to give service and customer reference information.
- Conducting a primary research on the company by using tools like Probe 42, Lusha and other tele marketing tools.
- Connecting with the qualified companies.
- Forwarding qualified leads to sales team.
- Follow up calls for unanswered connections.
- Maintains database by entering, verifying, and backing up data.
- Maintains operations by following policies and procedures; reporting needed changes.
- Maintaining weekly, monthly, and annual reports of data collected.
- Maintains quality service by following organization standards.
- Maintains technical knowledge.
- Contributes to team effort by accomplishing related results as needed.
- Build contacts with potential clients to create new business opportunities
- Maintain knowledge of all product and service offerings of the company
- Arrange meetings for senior management with prospective clients
- Follow company guidelines and procedures for acquisition of customers, projects etc
- Preparing Quotations.
- Follow up with customers regarding quotation forwarded.
- Handling the existing Accounts of End-customers.
- Co-ordinating with clients for the outstanding payments.
- Order execution.
- Maintaining data base of clients.
- Co-ordinate with co-operate sales team for daily execution.
- Follow up on material dispatch and deliveries with logistic team.
- Forwarding PO for billing in accounts department with proper details.
- Co-ordination with accounts department regarding invoices billing.
- Warranty update.
- Handling customers inquiries and complaints.
- Sending Installation mail to support department once material is delivered.
- Sending tracker file of dispatch and delivery status to customers.
**Skills and Qualifications: (Inside Sales)**
Persuasion, Telephone Sales, Customer Focus, Data Entry Skills, Selling to Customer Needs, Closing Skills, Telephone Skills, Organization, Energy Level, Persistence, Product Knowledge
**Requisites**:
- Should have 2 to 4 years+ experience/ fresher
- Should have excellent Communication Skills.
- Should Posses Good Analytical, Interpersonal & Soft skills
- Good Speaking skills in English / Marathi / Hindi
- Knowledge of computer skills
- Knowledge of existing IT industry
- Knowledge of Basic IT products
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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