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Front Desk Executive

4 weeks ago

Dadar Mumbai Maharashtra, India NetSysCon Consulting (Hiring for high growth startups) Full time

We are looking for a Customer Experience Executive for a series A funded Women’s Wellness Brand.

Greet and welcome patients and visitors in a courteous and professional manner.
Manage patient appointments, including scheduling, rescheduling, and cancellations.
Maintain patient records and ensure accuracy of information.
Process patient payments, issue receipts, and handle billing inquiries.
Coordinate with medical staff to ensure smooth patient flow and timely appointments.
Keep the reception area tidy and presentable at all times.
Assist with administrative tasks such as filing, data entry, and inventory management.
Provide general information about clinic services, policies, and procedures to patients and visitors.
Handle confidential patient information with utmost discretion and maintain patient confidentiality.

**Requirements**:
Any Graduate. Languages: English, Hindi and local languages
Strong Soft skills and a pleasant personality.
Freshers from Hospitality Institutes like Frank Finn or Hotel Management
OR
1+ Years of experience in Hotels / Restaurants / Spas. Must have customer facing experience.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹28,000.00 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Dadar, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your expected salary and notice period?
- Do you have a Diploma or Degree from any Hospitality Institute?

**Experience**:

- Hotels/ Restaurants/Spas: 1 year (preferred)

**Language**:

- Marathi (required)

Work Location: In person