Communication Skills and Soft Skills Trainer

2 weeks ago


Gurgaon, India NETRTECH SOLUTIONS LLP Full time

**Roles and Responsibilities**
- Develop bespoke training material and appropriate delivery methods for new hires as well as new initiatives for existing staff.
- Provide inputs for training to assist reducing the learning curve of new hires.
- Identify training needs and devise improvement plans thru innovative coaching techniques/refreshers/Classroom Based Training techniques.
- Conduct Product Knowledge Tests on a periodic basis and publish results.
- Develop Training Planner for the year based on the Training Needs Assessment.
- Deliver relevant training program under specified timelines.
- Ensure individual and organization wide training needs are fulfilled.
- Coordinate with Operations for successful implementation of training modules
- Closely track progress and maintain records of all training activities.
- Monitor trainees progress and provide feedback to them and their managers on an ongoing basis.
- To play an active role in training the Trainers.

Creating reports and training dashboards for client and stakeholders
- Graduate with excellent spoken and written English.
- At least 2 years work experience in Training in Soft Skills Training in a similar environment (preferably servicing US customers)
- Excellent communication and presentation skills
- Good command over English and ability to train on language skills.
- Ability to build rapport with key stakeholders - internally and externally.
- Exceptional reporting and analysis skills
- Strong analytical, conceptual, and problem-solving abilities required.
- Ability to work in a fast-paced environment with mínimal supervision.
- Self-motivated team player with high energy levels and passion for training
- Feedback skills to inspire Agents to improve performance.
- Leadership, conflict management and problem-solving qualities
- Go-getter attitude with multitasking capability
- Open to work in rotational shifts.

**Perks and Benefits**

1. Health insurance

2. Provident Fund

3. Performance bonus

**Working hours**:
**Schedule**: Rotational shifts.

**Work Location**:WORK FROM OFFICE**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹550,000.00 - ₹600,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Soft skill Trainer: 1 year (preferred)

Work Location: One location


  • Soft Skills Trainer

    5 days ago


    Gurgaon, India EJS business solutions Full time

    Hiring Alert!!! (Work from Home) Soft Skills Trainers We are hiring Soft Skills Trainers WFH. 2. Should have Banking & Finance domain experience or knowledge. 3. All the past experience records should be handy with employee ID. 4. 6 days a week. 5. No travel involved, completely online (WFH). 6. Can read and speak in any 2, Hindi ,English, Gujarati,...


  • Gurgaon, India Elite Crew Consulting Full time

    **Responsibilities**: - Need to handle NHT batches, train, assess and coach until OJT and upon success handover to the operations team - Provide soft skills, sales & process training to NHT batches - Organize, Plan and Implement monthly cyclic activities including fresher training, monthly tests - To work with Managers/TLs/SMEs to consistently improve new...


  • Gurgaon, India RECRUITER MX170 Full time

    VNA Trainer/ BPO Voice and Accent Trainer / Soft Skills Trainer/ Trainer BPO BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher **Salary**: ₹550,000.00 - ₹650,000.00 per year **Benefits**: - Health insurance - Life insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Rotational shift Application Question(s): - Please...


  • Gurgaon, India AseUp Consultancy Full time

    Core Trainer/ Soft SKill Trainer BFSI International BPO Should have good experience in Core Training Hybrid Model Graduate 24*7 Rotational weekoff 6 LPA Location - Gurgaon Process Trainer BFSI Should have good experience in Process Training from BFSI domain only. Hybrid Model Graduate 24*7 Rotational weekoff 6 LPA Location - Gurgaon **Salary**:...


  • Gurgaon, India 365Care Full time

    Trainer Duties & Responsibilities: Medical knowledge will be added advantage Previous experience in training for English language is also an added advantage Develop and implement training for the staff Coordinate, develop, and participate in ongoing training Promote team building by actively participating in staff development Provide necessary training,...

  • Process Trainer

    Found in: Whatjobs IN C2 - 3 weeks ago


    gurgaon, India IGT Solutions Full time

    Ensure successful execution of training needsMeasure program training effectivenessResponsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.Send reports/MIS to the Operations team on the progress/pending status of activitiesReview content at regular intervals to...

  • Sales Trainer

    3 days ago


    Gurgaon, India BondsIndia Full time

    **About the company**: Launchpad Fintech Private Limited, having brand name Bondsindia, is a technology-based startup to provide solutions in the wealth management space through the use of technology as a medium. We are engaged in the business of providing of financial services and IT Solutions. We are registered as stock broker in New Debt Segment of BSE...


  • Gurgaon, India Recruit Skills Full time

    **Position**:Tele Caller Executive**: - **Experience Required**:Freshers can also apply - **Educational Qualification**: Graduate in any discipline - **Location**: Gurgaon (Work from Office) - **Working Days**:6 days (Tuesday Off) - **Notice Period**: Immediate to 15 Days - **Skills**:Communication Skills, Customer Relationship Management (CRM) and...


  • Gurgaon, India tgs the global skills Full time

    Pre & Post Shipping Documents Prepare Proforma Invoice / Contract Co-ordinate with Production Head for container stuffing & dispatch Co-ordinate with Custom Handling Agent (CHA) for container allotment, Check-list, & shipment clearance. **Arrange & prepare documents - Commercial Invoice, Packing List, COO**,**PHYTO, Draft BL confirmation and other...

  • Program Trainer

    14 hours ago


    Gurgaon, India TSSC Full time

    Urgently required Program Trainers to conduct training for college students. The training will be for Customer/Client Handling to become relationship Executives. The modules and content is in place. It is project based, full time role. Requirements - 1. Bachelor degree 2. At least one year work experience in Corporate in client/ customer handling...

  • Gym Trainer

    4 days ago


    Gurgaon, India Pro consultant Full time

    Hiring : GYM TRAINER for international brand of gym. Salary : upto 15k in hand Location : Gurgaon Must be a certified trainer with smart personality and good communication skills. **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Gurgaon, Haryana: Reliably commute or planning to relocate before...

  • Yoga Trainer

    1 day ago


    Gurgaon, India Yogintra Full time

    Job Title: Yoga Trainer **Job Description**: **Responsibilities**: - Conduct one-on-one yoga sessions with clients at their residences, ensuring their comfort and safety throughout the practice. - Develop personalized yoga routines based on the individual needs, goals, and abilities of each client. - Instruct clients on proper yoga techniques, including...

  • Corporate Trainer

    3 days ago


    Gurgaon, India Great Learning Full time

    Gurgaon, Bangalore **Key Responsibilities**: - Good Working understanding of C# ADO.Net, ASP.Net - Good Working Understanding of RDBMS, data structures and API design - Experience in Angular or React - Should be able to help creating new content (Videos, Assignment and Trainer documents) - Should be able to customise and create new learning journeys for...

  • Insurance Sales Trainer

    Found in: Whatjobs IN C2 - 3 weeks ago


    gurgaon, India Policybazaar.com Full time

    Position – Insurance Sales TrainerLocation – Gurgaon, IndiaExperience – 4+ Years of experienceWhat we are looking for in a candidateIdentifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-upTraining new...

  • Spoken English

    3 weeks ago


    Gurgaon, India BMS EDUCATIONAL WINGS Full time

    Female IELTS Trainers / Spoken Trainers both are required - English Skill, Communication Skill & Teaching Skill must require - Salary 15 to 21 K per month as per skill - Profile Teach Students regarding IELTS & Spoken - same day joining Send your Proper resume (CV) same day joining **Salary**: ₹15,000.00 - ₹21,000.00 per month Schedule: - Day...

  • English Trainer

    4 days ago


    Gurgaon, India Primetech Edufolks Full time

    Greetings from Primetech Edufolks !!! About Company Primetech Edufolks, Our Motto - We Invest in You! At Primetech Edufolks, we build skills for YOU to lead globally. We take ownership. We consider failures as our strength. We exceed the expectations ! We are a platform of virtual & physical classrooms providing variety of courses in Communicative...

  • Corporate Trainer

    6 days ago


    Gurgaon, India Kaapro Management Solutions Full time

    Opening: 4 Nos.- Job ID: 58947- Employment Type: Full Time- Reference: - Work Experience: 2.0 Year(s) To 6.0 Year(s)- CTC Salary: 4.00 LPA TO 8.00 LPA- Function: IT Software - Other- Industry: IT-Hardware/Networking- Location: - Gurgaon Posted On: 01st May, 2023 **Job Description - Corporate Trainer** **Goal**: Improving skill with the intent of...

  • Tutor Trainer

    1 day ago


    Gurgaon, India CLASSBOX LEARNING PVT LTD Full time

    **Key Objective** We are searching for a self-motivated tutor trainer to work with tutor at our organization. The tutor trainer’s responsibilities include monitoring tutor performance, observing classes, making assessments, and scheduling workshops as well as one-on-one training. You should be able to engage with teachers from a range of different...

  • Ielts Trainer

    4 days ago


    Gurgaon, India Primetech Edufolks Full time

    Greetings from Primetech Edufolks !!! About Company Primetech Edufolks, Our Motto - We Invest in You! At Primetech Edufolks, we build skills for YOU to lead globally. We take ownership. We consider failures as our strength. We exceed the expectations ! We are a platform of virtual & physical classrooms providing variety of courses in Communicative...

  • Process Trainer

    14 hours ago


    Gurgaon, India Srivis India Private limited Full time

    We are willing to welcome process trainers for an international process with hardcore banking base where training the new hire batches with real time support using product knowledge as well as operation requirement will serve the purpose. **Contact Call/WhatsAp9305929633HR** **Eligibility Criteria** - Minimum 1 years of experience as a BPO process...