Customer Relations Representative

3 weeks ago


Nagpur, India FitArt Health And Wellness Private Limited Full time

**Role Overview**:As a Customer Relationship Manager at FitArt, you will play a pivotal role in driving our sales efforts and building strong relationships with potential clients. Your primary responsibility will be to connect with potential customers, understand their fitness and wellness needs, and showcase how FitArt's solutions can benefit them. Your excellent communication skills, combined with your sales acumen, will contribute to the growth and success of FitArt.

**Key Responsibilities**:

- Engage with potential clients over the phone and through other communication channels in a friendly, informative, and persuasive manner.
- Understand the individual fitness and wellness goals of customers and tailor solutions that align with their needs.
- Present FitArt's products and services to potential customers, highlighting their benefits and value propositions.
- Collaborate closely with the sales team to achieve and exceed sales targets.
- Maintain accurate and up-to-date records of customer interactions, inquiries, and feedback in the CRM system.
- Proactively follow up with potential customers to nurture leads and convert them into sales opportunities.
- Provide exceptional customer service by addressing customer queries, concerns, and objections effectively.
- Stay up-to-date with industry trends and FitArt's offerings to provide accurate and relevant information to customers.
- Collaborate with other departments to ensure a seamless customer experience.

**Qualifications and Skills**:

- Strong verbal communication skills with the ability to engage and connect with potential customers.
- Proven track record in sales, with a knack for understanding customer needs and positioning products effectively.
- Persuasive and empathetic communication style to build rapport and trust.
- Self-motivated and results-driven, with the ability to work independently and as part of a team.
- Proficiency in using CRM software and other sales tools.
- Prior experience in the fitness or wellness industry is a plus.
- Adept at handling objections and turning them into opportunities.
- Bachelor's degree or equivalent work experience.

**Perks and Benefits**:

- Competitive salary with commission on each lead successfully converted.
- Opportunity to work with a dynamic and passionate team in a startup environment.
- Career growth and advancement opportunities as FitArt continues to expand.
- Training and development programs to enhance sales and customer relationship skills.
- Employee wellness programs to support your own fitness and well-being journey.

**Salary**: ₹8,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Speak with the employer**
+91 8007055055



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