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Customer Support Executive
1 month ago
Exp-1-3 Years in Customer Support/Blended process/ Real estate/ BPO
Location: Belapur, Navi Mumbai
Package:
- Upto 35k
- Password reset / Feedback
- Personal details update
- Pan card and RERA certificate request to create invoices
- GST certificate request to create invoices
- API integration
- Syndicate CRM Tickets
- Channel partner process
- Documents received from the client
- Approval of referral bonus
- Loan-related calls
- Appreciation Mails
- Status of client update from internal team
- Website updation
- Assist clients in understanding the buying, selling, and renting processes.
- Schedule property viewings and coordinate with agents and clients.
- Maintain accurate records of client interactions and property listings in our CRM system.
- Provide clients with market updates and property information.
- Collaborate with agents and other departments to resolve client issues and enhance service delivery.
- Gather feedback from clients to improve services and client satisfaction.
- Stay informed about market trends, property listings, and company services.
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
- Morning shift
Application Question(s):
- Do you have experience in blended process
**Experience**:
- bpo: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 8828185227