Bpo Calling
2 weeks ago
**JOB DESCRIPTION**
- Gather and analyze client data to identify possible products or services to recommend to management
- He/She must show the willingness to learn new things every time.
- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
- Follow communication protocols, rules, and policies
- One should be patient enough and quite motivated towards learning new things and execute it effectively on a day to day basis.
- Meet personal/team qualitative and quantitative targets
- Keep records of all conversations in our call center database in a comprehensible way.
**Key Requirements**:
- Must have Good Interpersonal skills
- Fluency in English
- Experience in the pharmacy industry will be an added advantage.
- Exceptional customer service skills.
Experience : 1 year (Prefeed)
Shift Timing : 6:30 PM to 3:30 AM
Location : Ahmedabad (On - Site)
Schedule : Night Shift
Salary : Not Disclosed
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Ahmedabad, Gujarat (required)
Ability to Relocate:
- Ahmedabad, Gujarat: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 6352852185
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