Telecaller

1 month ago


Bhubaneswar Orissa, India School of Maritime Studies, Centurion University Full time

**Key Responsibilities**:
1. **Inquiry Management**: Respond promptly and professionally to inquiries from prospective students and parents regarding admission and placement procedures, requirements, and available programs/services, Provide accurate information about the institution/organization, programs, facilities, and services.

2. **Application Processing**:
4. **Communication**:

- Communicate admission decisions to applicants and provide guidance on next steps.
- Coordinate and conduct interviews, assessments, or tours as required.
- Communicate with international and Indian students to check the readiness of documents before joining ship.

5. **Coordination**:

- Coordinate with financial department to get payment confirmation and Loan related assistance.
- Coordination with our representatives to generate admission leads.
- Coordination with recruitment partners for joining ships.

6. **Events and Outreach**:

- Assist in organizing and participating in admission events, such as open days, information sessions, and orientation programs.
- Represent the institution/organization at recruitment fairs and community events.

7. **Compliance and Policies**:

- Ensure compliance with all relevant regulations, policies, and procedures related to admissions and placement.
- Stay informed about changes in admission and placement requirements, regulations, and industry trends.

8. **Costumer Service**: Provide exceptional customer service to applicants and their families, addressing concerns and inquiries in a timely and professional manner.

9. **Report Generation**: Generate reports and analytics related to admission and placement statistics, trends, and outcomes.

**Qualifications**:

- Bachelor’s degree in Science, Business Administration, or related field.
- Knowledge in recruitment and placement.
- Knowledge of Maritime courses and selection techniques.
- Proficiency with MS Office Suite.
- Good communication skills.

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 2 years (preferred)
- tele sales: 2 years (preferred)
- total work: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Bhubaneshwar, Orissa (required)

Ability to Relocate:

- Bhubaneshwar, Orissa: Relocate before starting work (required)

Work Location: In person

Application Deadline: 01/03/2024
Expected Start Date: 01/03/2024


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