Tele com Customer Service

6 months ago


Perungalathur Chennai Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time

We are hiring for both voice process & Non voice process.

**Location**: perungalathur

**Experience -** minimum 1 years in customer services

**Qualificatio**n - Any degree

**Salary** - Upto 3.6LPA - 4LPA

**Roles & Responsibilities**
- Responsible for handling calls and chat and providing customer support,
- Identify and relate with various customer needs and scenarios, Conduct issue identification and problem-solving meeting customer needs and satisfaction,
- Provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner either through Calls or Chats,
- Conduct data entry, documentation, and case management,
- Work and partner with others within a team-based environment,
- Achieve and maintain required metrics and goals,
- Adhere to company policies and procedures as described on the HR Handbook

**Salary**: ₹27,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Perungalathur, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 7358756477


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