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Telemarketing

1 month ago

Remote, India headhuntrz Full time

**Should be quite customer friendly and should be able to persuade the users.**

Must understand what the customer requires and accordingly act on implementing and provide a relevant solution to them in a short span of time.

**The main objective of a telemarketer is to promote the growth of the business by expanding the company’s customer network.**

**Responsibilities**
- Cold call people using a given phone directory to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about product’s features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer’s personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Keep records of calls and sales and record useful information.

Requirements and skills
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection.
- High school diploma: BSc/Ba is a plus.

**Job Types**: Full-time, Fresher

**Salary**: ₹8,159.12 - ₹28,541.19 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)
- Sales: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: Remote