Customer Care Executive
2 weeks ago
**Handle a large volume of inbound and outbound calls in a timely manner**:
- **Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary**:
- **Identify customer needs, research issues, resolve complaints, and provide solutions**:
- **Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team**:
- **Recommend improvements for systems and processes to boost organizational efficiency**
**Job Type**: Permanent
Pay: ₹15,000.00 - ₹17,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- customer care executive: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9538000595
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