Learning Executive
7 days ago
»
**Date**:11 Dec 2024
**Location**: Gurgaon, HR, IN, 122001
**Company**:Hero Motocorp
**Function**
- India BU
**Pay Band**
- Junior Management
**Role**
- As the Learning Executive you will be part of the Customer Experience - India BU and will report to the Lead
- Technical Training. The purpose of your role will be to
- 1. Improve Customer Focus and Service quality to enhance Consumer Service Experience in workshops, through learning.
- 2. Service Preparedness for new model launches
- 3. Manage the projects/development activities related to After Sales and Learning.
**A purpose driven role for you**
- Your key responsibilities will include, but not limited to:
- 1. Execution of L3 learning programs for HMCL field service staff (domestic & International Business) and MCCs to improve their technical knowledge and skill.
- 2. Ensure effective learning material development on new model & advance technology.
- 3. Ensure the completion of assigned Projects in stipulated time. Daily update and monitoring of the activities related to projects.
- 4. Bring Innovation in Learning
- 5. Execution of Technical Skill Contest for channel partners workshop staff.
**A Day in the life**
- As the Learning Executive, you will start the day by reviewing the assigned tasks and update the status of activities.
- You will be responsible for the execution of training program which is scheduled from 9am till 5pm.
- For effective new model training material development, you will be in contact with CIT & New Product Support Team for technology updates.
**Academic Qualification & Experience**
- B.E. in Automobile/Mechanical Engineering
- Minimum 5 years in the automobile industry with 3 years in training and development roles.
**Technical Skills/Knowledge**
- Knowledge on two wheeler technology with fluency in practical skill
- Fluency in computers with knowledge of software MS Office
- Proficiency in Corel Draw
- Effective Training Delivery
- Project Management
**Behavioural Skills**
- Excellent communication skills
- Effective Time management
- People Management Skills
- Drive for results
- Building Relationships
**What will it be like to work for Hero**
**About Hero**
**Job Details
- For internal use only**
**Job Segment**:Mechanical Engineer, Project Manager, Field Service, Engineer, Learning, Engineering, Manufacturing, Technology, Human Resources
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