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Reservation and Ticketing Agent

4 months ago

Malappuram, India AL RIHLA TRAVEL & TOURS Full time

Responsibilities:

- Manage and coordinate travel bookings for clients, including flights, accommodations, and transportation.
- Provide excellent customer service by addressing client inquiries and resolving any issues related to travel arrangements.
- Ensure accuracy and efficiency in processing ticket reservations and payments.
- Stay updated on airline policies, fare rules, and travel regulations to provide relevant information to clients.
- Collaborate with team members to optimize travel itineraries and accommodate client preferences.
- Maintain records of bookings, invoices, and payments in an organized manner.
- Handle any changes or cancellations to bookings, and assist clients with rebooking as needed.
- Stay informed about travel industry trends and updates to enhance service delivery.

**Job Types**: Full-time, Permanent, Fresher, Internship
Contract length: 6 months

Pay: ₹11,681.92 - ₹12,000.00 per month

Schedule:

- Morning shift

Supplemental pay types:

- Commission pay

**Experience**:

- total work: 1 year (preferred)

Work Location: In person