Ticketing Executive

5 months ago

Malappuram, India Transline Holidays Full time

Responsibilities:

- Manage and coordinate travel bookings for clients, including flights, accommodations, and transportation.
- Provide excellent customer service by addressing client inquiries and resolving any issues related to travel arrangements.
- Ensure accuracy and efficiency in processing ticket reservations and payments.
- Stay updated on airline policies, fare rules, and travel regulations to provide relevant information to clients.
- Collaborate with team members to optimize travel itineraries and accommodate client preferences.
- Maintain records of bookings, invoices, and payments in an organized manner.
- Handle any changes or cancellations to bookings, and assist clients with rebooking as needed.
- Stay informed about travel industry trends and updates to enhance service delivery.

**Requirements**:

- Bachelor's degree in hospitality management, travel and tourism, or related field preferred.
- Proven experience in a similar role, with knowledge of travel booking systems and procedures.
- Strong communication and interpersonal skills.
- Excellent attention to detail and organizational abilities.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in using computer systems and travel booking software.
- Flexibility to work irregular hours, including evenings and weekends, as needed.
- Customer-oriented mindset with a passion for delivering exceptional service.

**Salary**: From ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

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