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Customer Relation Officer

5 months ago

Salem, India Hair O Craft Full time

Advise customers regarding our services and convince them about our strengths

Co-ordinate with the medical team and give suitable solutions for the customer

Achieve sales and revenue targets and work diligently to meet them

Resolve customer complaints quickly and effectively

Act as point of contact for complaints and escalate issues as appropriate

Help sales team up-sell or cross-sell services and products

Collaborate with internal teams to address customer needs

Participation in all Promotional Activities

Planning customer relations management strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty.

Implementing strategies to test the various forms of marketing developed by the team.

Liaising with other Government departments as and when needed.

Making sure the customer database is correctly segmented for targeted marketing activities.

Coming up with creative ideas, preparing proposals, overseeing the process & execution, and reporting the results to the Corporate Team

The ability to meet tight deadlines and outstanding time management skills.

Team working and leadership skills; create new strategies and stay on top of the administration side of things.

Commercial awareness. Must know his/her target market well and have the ability to create campaigns that grab the attention of customers and solves their problems.

Top quality analytical skills. A big part of your job involves gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Salem, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9072216161
Application Deadline: 13/03/2023