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Service Co-ordinator
3 weeks ago
Responsible for handling internal & external complaints & escalation.
Responsible for maintaining the satisfaction ratio.
Responsible for doing day to day happy callings
Responsible for detecting all dsat customers and turning them to satisfied customers
Responsible for preparing daily happy callings report
Responsible for maintaing 100% customer service.
Monthly complaint rate should be zero
Need to attend meeting with HO and nee to revert back to svc team
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Commission pay
- Performance bonus
Work Location: In person
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