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Female CRM
4 weeks ago
CRM - Responsibilities
- Managing incoming/Outgoing calls and customer service inquiries.
- Generating sales leads that develop into new customers. Inside sales.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
**Salary**: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 9606012304
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