Female CRM

4 weeks ago


Mohali, India Maruti flex Pvt Ltd. Full time

CRM - Responsibilities
- Managing incoming/Outgoing calls and customer service inquiries.
- Generating sales leads that develop into new customers. Inside sales.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation.

**Salary**: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9606012304


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