Helpdesk Executive

2 months ago

Ghaziabad, India SARVODAYA INFOTECH PVT.LTD Full time

We are looking for a skilled help desk specialist to provide fast and effective support to our clients. As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. You may also be required to provide basic computer training,

high-level communication skills. Ultimately, a skilled help desk specialist provides fast and effective support over the phone and in person.
- Responding to client support queries.
- Providing support in person, over the phone, or via remote access.
- Diagnosing issues with computer software, peripherals, and hardware.
- Running software diagnostic tools and physically inspecting hardware systems.
- Talking to clients through basic problem-solving processes.
- Providing basic computer training.
- Installing and upgrading hardware and software systems.
- Writing training manuals.
- Following up with clients.
- Completing support tickets.

**Job Types**: Full-time, Fresher

**Salary**: ₹8,000.00 - ₹10,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Day range:

- Weekend availability

Shift:

- Day shift

Ability to commute/relocate:

- Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 7082358366

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