Iim Sambalpur Mba

6 months ago

Pune Maharashtra, India ZenTrades Full time

ZenTrades is a growing product startup with a strong foundation in the world of SaaS (Software as a
Service) business solutions for Field Service Management software.
**Our Vision and Mission**:
At ZenTrades our core focus is towards creating the future of Field Service Management, where trade
service professionals will effortlessly harness the power of technology to streamline their operations,
enhance customer experiences, and drive growth.
Our mission is to revolutionize the way the trade services industry operates by offering an AI-supported Co-Pilot system that will help tradesmen become efficient and enhance their customer satisfaction.
**Innovative AI-Powered Solution**:
AI-powered modular SaaS business operating system (CRM + ERP), designed for trade services with a
focus on compliance and regulations. ZenTrades' founding team consists of UW Madison, and UC
Berkeley alumni with strong domain knowledge having built top-notch products and implemented them at Fortune 500 companies.
With its robust CRM+ERP platform featuring a modular software architecture and integrated Generative AI capabilities, ZenTrades delivers a trade-specific operating system that caters to the unique needs of each trade. ZenTrades empowers tradesmen with an AI assistant, LISA (co-pilot), to enhance their sales and service capabilities using Generative AI.
ZenTrades improves operational effectiveness and improves overall customer service by sending
informative prompts and nudges. This technology is used for customer service and to provide thorough defect reports, convincing case studies, precise estimations, and even predictive profit analysis.
**Why should you join the ZenTrades Team?**
This is an opportunity to be part of the blitz-scaling team that’s shaping an industry's narrative. We are on a mission to revolutionize the Field Service Management domain & boost their sales metrics, productivity, and efficiency by scoring on leadership opportunities that are otherwise lost in the field.
At ZenTrades we foster a culture of openness and we aren’t a company where information and ideas exist in silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for the organization, and make mistakes that will assist us to grow through which we create a difference in customers and our lives.
We encourage our people to challenge the status quo. We value creativity, hard
work, initiative, and radical ideas above all else. We value transparency, and vulnerability and love to
work with people who are self-driven, resourceful, and want to create an impact. Most importantly it’s fun working with a group of people who are passionate about building a legacy.
At ZenTrades we believe in a culture of transparency, vulnerability, and an enormous amount of
ownership. The team celebrates success and failure together.
Every Leader within the team is hands-on and has taught the vision of being open to putting the best
interest of the organization first. The Leader should inspire the team, be resourceful to ensure the team and the organization are successful, and also be hands-on in bringing the best resources within the team and promoting talent.
**Position Overview**:

- **Sales: SDRs, Account Executive, and Product Specialist**

➔ Develop a comprehensive understanding of ZenTrades's technology and effectively
communicate its capabilities and benefits to potential customers, addressing any
objections they may have
➔ Identify and target key decision-makers within designated companies and territories,
securing appointments and demonstrations through effective penetration, prospecting,
and qualification efforts

resources, to build and maintain a robust database and pipeline of prospects within the
small and mid-sized field service sector, both domestically and internationally
➔ Consistently meet daily and weekly goals while generating a significant number of
qualified opportunities
➔ Take ownership of revenue targets, driving the sales pipeline and funnel towards
successful closure
- **Marketing**:
➔ Collaborate with the team to implement campaigns across various digital and traditional
channels
➔ Aid in accomplishing important milestones and develop content along with other
promotional initiatives
➔ Gain insights into the target audience of the product and employ strategic positioning and
messaging to enhance product demand and revenue
➔ Contribute to enhancing the website and driving traffic to enhance its visibility in search
results for our products
➔ Analyze marketing data to evaluate campaign effectiveness and pinpoint areas for
enhancement
- ** Customer Success: (Onboarding & Account Management)**

➔ Take ownership of customer relationships from sales initiation to successful
implementation
➔ Oversee the onboarding process for new customers, ensuring a swift rollout of the
platform
➔ Guide clients through a seamless implementation leveraging deep knowledge of the
industry and product
➔ Act

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