Customer Service Officer

**Job Purpose: -** - Responsible for handling customer complaints escalated to the MD/Senior Management/Principal Nodal Officer / Grievance Redressal Officer. - Review of customer complaints and provide suitable resolution/response within stipulated guidelines. - Liaise with various functional units in the Bank and ensure complete resolution within...

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

**Profile**: Customer Service Officer care Calls (After sales services) **Salary**: upto 3.00LPA **Key Responsibilities**: - Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns - Responsible for maintaining a high level of professionalism with clients and working to establish a...

Job ID:37803 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Regular - Prioritise, plan and complete client service delivery tasks in line with global and local business requirements. Includes liaising with clients, dealing with queries ad proactively resolving service issues within agreed...

Job ID:38457 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Fixed Term **Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in...

CUSTOMER SERVICE, Fluent English SSC & HSC Passed. 6 month minimum bpo experience. **Salary**: ₹10,898.10 - ₹37,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before...

Role : Customer Service Officer Requirement ; Minimum Fresher to 1years of experience is required into Customer Service or Inbound Shifts Between ; For Female 8.00 am to 8 pm and Male 24*7 Shifts Location ;Turbhe Navi Mumbai Age Criteria ; 18 to 35 years Shift Week Offs ; Rotational any one Round of Interview: - HR, Ops, Versant, Typing, Pyschometric,...

**Role: Customer Support officer** **Language required **( Any one of these language speaking is mandatory - **Malayalam, Tamil, Telugu, Kannada, Gujarati, Bengali, Odia**) **Job location**: Wadala, Mumbai **Job type**: permanent **Working days**: Mon-Sat ( All Sunday and 2nd & 4th Saturday off) **Work timing**:9:30AM-6:30PM **Educational...

Job Title: Senior Customer Service Officer Location: Mumbai and Thane Experience: 6 months to 36 months **Salary**: Up to 44,000 INR per month **Job Description**: As a Senior Customer Service Representative, you will play a key role in ensuring the satisfaction and loyalty of our customers. You will be responsible for managinng escalated customer...

Hello! Greetings of the day!!!! We are hiring for **Customer Service Associates** for **Navi Mumbai location - Day Shifts**. **Salary - 2800000 Per year** **Profile: - Customer Service Assistant** **Job Description**: Manage phone calls and ensure their queries are resolved or information is shared with them. Identify and assess customers’ needs to...

Job ID:40156 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Fixed Term **Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in...

Welcome to Vibrantzz Management Services We are hiring for a leading Indian Bank Day shifts - 9am - 9pm (any 9 hour shift) Customer Executive - Handling inbound calls from the customers and solving their queries Graduation + 6 months of experience is mandatory Location - Thane Waghe Estate 5 days working with any 2 rotational off For Further...

**Objective of this position** - To manage interfaces with customers for end-to-end order management processes to ensure that orders from customers are received, processed, and delivered in an efficient and effective manner. - To interact and solve problems with various Units within BASF to successfully execute the orders for customers. - Balance customer...

**Role**:Associate/Sr. Associate -(NonTechnical) **Timings**:Flexible **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: Customer Relations Customer Service BPO Voice Process Customer oriented BPO Skills BPO Hiring International BPO International voice Process 6.20 Lkhs for Graduate BAND...

Urgently Hiring for US CUSTOMER SERVICE REPRESENTATIVE for voice process - Location: #Mumbai & #Thane (Relocation not allowed) - 5 days Working, Any 2 rotational off - Salary - HSC with 18 months experience (5 to 5.2LPA) - Graduation with 1 years experience (6 to 6.2LPA) - 24*7 Shift (5.30pm-11.00am (Any 9.5 hours) - Excellent communication skills - Looking...

Urgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹20,000.00 - ₹27,000.00 per...

Urgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹25,000.00 - ₹35,000.00 per...

Business Function  Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...

This position is responsible for managing Customer Service and Operations for Borivali location. Candidate will be expected to manage Customer Service and Branch Operations and maximize Customer Satisfaction and managing relationships.

Maintains a positive, professional demeanour and supports an environment that values uncompromising excellence in service.Promptly answers customer inquiries in a manner that exhibits quality service.