Customer Care Representative
2 weeks ago
**Company Description**
House Of EM5 is a rapidly growing Perfume/Fragrance Product Brand that was founded in August 2022. Within the past year, the company has grown significantly, expanding over 50 times from its initial size. Currently, House Of EM5 is looking to hire talented individuals in various domains to further scale their operations.
**Role Description**
This is a full-time on-site role for a Ecommerce Customer Care Representative at House Of EM5 in Indore.
*Order Support: Help customers with order status, tracking, returns, exchanges, and product information.
*Resolve Issues: Handle customer complaints and concerns promptly, ensuring a positive experience.
*Product Knowledge: Stay updated on product offerings to accurately guide customers and make recommendations.
*Documentation: Record customer interactions and feedback in the system for follow-up and improvement.
**Skills & Qualifications**:
*Excellent Communication: Strong verbal and written skills.
*Customer-Oriented: Empathetic and solution-focused approach to resolving issues.
*E-Commerce Experience: Previous experience in e-commerce customer service is a plus but not required.
*Tech-Savvy: Comfortable with online platforms, order management systems, and communication tools.
*Attention to Detail: Ability to multitask and manage high-volume queries in a fast-paced environment.
**On-site role
- Indore (M.P.)**
**6 Days Working, Saturday (WFH)**
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹35,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer support: 1 year (preferred)
**Location**:
- Indore, Madhya Pradesh (preferred)
Work Location: In person
Expected Start Date: 01/12/2024
-
Customer Care Representative
5 months ago
Indore, Madhya Pradesh, India Offical One Clickk Solution Full timeProfile: Customer Care Representative Job Description - Voice process ( English, Empathic listener and persuasive speaker) - Good Typing Speed and computer literate. - Rotational shift and week off. - 8 hour working. 1 hour break. - 6 days working 1 rotational week off. - After joining, no planned leaves will be allowed for the next three months, except for...
-
Customer Care Representative
5 months ago
Indore, Madhya Pradesh, India Offical One Clickk Solution Full timeProfile: Customer Care Representative Job Description - Voice process ( English, Empathic listener and persuasive speaker) - Good Typing Speed and computer literate. - Rotational shift and week off. - 8 hour working. 1 hour break. - 6 days working 1 rotational week off. - After joining, no planned leaves will be allowed for the next three months, except for...
-
Customer Care Representative
2 months ago
Indore, Madhya Pradesh, India Goodvibes Placement services Full time* Customer Care Representative /L2 process (Escalation Desk) - Qualification : GRADUATION is mandatory - Excellent Communication Required - Experience: 1 year BPO experience - Salary: 26K CTC To 28K CTC - 6 days workings, with rotational shifts and Week Off - Location - Indore Pay: ₹26,000.00 - ₹28,000.00 per month **Education**: - Bachelor's...
-
Customer Care Executive
5 months ago
Indore, Madhya Pradesh, India Technotoise Business pvt ltd Full time1)*International Voice Customer Care Representative* *Requirements:* - Strong verbal communication skills. - Ability to multitask and handle a high volume of customer interactions. - Customer-centric approach with a focus on problem resolution. - Previous customer service experience is a plus but not mandatory. *Working Hours:* - 5.5 days per week. - 9.5...
-
Customer Care Executive
6 months ago
Indore, Madhya Pradesh, India Technotoise Business pvt ltd Full time1)*International Voice Customer Care Representative* *Requirements:* - Strong verbal communication skills. - Ability to multitask and handle a high volume of customer interactions. - Customer-centric approach with a focus on problem resolution. - Previous customer service experience is a plus but not mandatory. *Working Hours:* - 5.5 days per week. - 9.5...
-
Customer Care Representative
5 months ago
Indore, India official one clickk solution Full timeProfile - customer care representative Process - Voice process Working days - 5 day working Salary - 18k plus Incentives Requirement Skills - Excellent communication skills required Shifts - day rotational shifts night shift not available. Minimum 6 months experience required Education criteria Graduate Immediate joiner **Salary**: ₹17,000.00 -...
-
Customer Care Representative
5 months ago
Indore, India Offical One Clickk Solutions Full timeImmediate Joiner Profile - customer care representative Location - Vijay Nagar, Indore process -Premium Voice Process Working days - 5 days working Salary - 17,000 - 18,000 CTC plus Incentives Requirement Skills Good/excellent communication skills required Experience required - min 6 months experience Education criteria - Graduate Pay: ₹17,000.00...
-
Customer Care Representative
5 months ago
Indore, India one clickk solutions Full timeProfile - customer care representative Location - Vijay Nagar ,Indore Process - Airtel Black process -Voice + chat process Working days - 5 days working Salary - 18,000 CTC plus Incentives Requirement Skills - Good / excellent communication skills required Experience required - miniimum 6 months experience Education criteria - ONLY...
-
Customer Care Representative
6 months ago
Indore, India One clickk solution Full timeSALARY - 9000 - 11500 in hand plus incentives PROFILE - *CUSTOMER CARE REPRESENTATIVE * LOCATION - INDORE EXPERIENCE - FRESHERS CAN APPLY SKILLS - Good communication skills Requirement and Selection Criteria 3. Communication should be of V-4 skill set. 4. Process is Semi Voice ( Chat+voice) 5. Shift timing 24 hrs rotational ( For Boys ) and day...
-
Customer Service Representative
3 months ago
Indore, Madhya Pradesh, India Biovitalia Lifesciences Pvt. Ltd Full timeWe are currently seeking a highly motivated and skilled Customer Care Representative to join our team at a leading dietary supplement brand. As a Customer Care Representative, you will play a crucial role in providing exceptional customer service and support to our valued customers. **Excellent English speaking skills are required** for this...
-
Customer Care Executive
6 months ago
Indore, Madhya Pradesh, India IMPACTDEALS Full timeAs a Customer Care Executive, you will be the frontline representative of our company, responsible for delivering exceptional customer service and support to our valued clients. The primary focus of this role is to address customer inquiries, resolve issues, and ensure a positive customer experience at every interaction. We are seeking individuals who are...
-
Customer Service Representative
5 months ago
Indore, Madhya Pradesh, India Technotoise Business pvt ltd Full time*International Voice Customer Care Representative* *Requirements:* - Strong verbal communication skills. - Ability to multitask and handle a high volume of customer interactions. - Customer-centric approach with a focus on problem resolution. - Previous customer service experience is a plus but not mandatory. *Working Hours:* - 5.5 days per week. - 9.5...
-
Customer Service Representative
6 months ago
Indore, Madhya Pradesh, India Offical One Clickk Solution Full timeProfile: Customer Care Representative **Salary**: 13000- 25000/- take home Qualification: Graduate / Undergraduate both can apply Rotational shifts & week off Location - Indore Skills - Good Communication Skills Experience - Fresher and experienced both can apply **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹13,000.00 - ₹25,000.00 per...
-
Customer Care Representative
3 months ago
Indore, Madhya Pradesh, India Goodvibes Placement services Full time* Customer Care Reprenstative /L2 process (Escalation Desk) - Qualification : GRADUATION is mandatory - Excellent Communication Required. - Experience: 1 year BPO experience. - Salary: 26K CTC To 30K CTC - 6 days workings, with rotational shifts and Week Off - Location - Indore **Education**: - Bachelor's (required) **Experience**: - total work: 1 year...
-
Customer Care
5 months ago
Indore, Madhya Pradesh, India Goodvibes Placement services Full timeJob Description: - Graduation must - Fresher and experience can apply - Good communication required - Comfortable to work in rotational shift - Work from office **Salary**: ₹8,154.67 - ₹30,000.00 per month Schedule: - Rotational shift **Experience**: - Customer service: 1 year (required) - Customer Care executive: 1 year (required) Work Location:...
-
Customer Care Executive
2 months ago
Indore, Madhya Pradesh, India Charisma Organization Full timeAnalyzing customer data and communication to adjust customer care strategy Training customer care staff on customer service protocol Building relationships with customer care team members to maximize team productivity Monitoring customer and staff interactions using client relationship management software Pay: ₹12,000.00 - ₹18,000.00 per...
-
Customer Care Representative
2 weeks ago
Manorama Ganj, Indore, Madhya Pradesh, India Master Projects Full time**Position**: Customer Care Representative (Non-voice) International Process **Location**:Indore (On-site) **Experience Required**: 0 to 1 year **Qualification**:Graduate or Undergraduate can apply **Key Responsibilities**: **2. Provide Product/Service Information**: Offer detailed and clear information about products and services to assist customers in...
-
Customer Care
5 months ago
Indore, Madhya Pradesh, India The Curious Staffing Full timeLooking For Customer Care Executive - Excellent /Fluent communication Needed - Graduation Mandatory - Experience / Fresher Can Apply - 5 Days Working - Salary - 15K - 20K - Location - Indore **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational...
-
Customer Care
4 weeks ago
Indore, India GoodVibes Placement Services Full timeCompany OverviewGoodVibes Placement Services is a renowned recruitment and outsourcing firm based in Indore, established in 2019. We specialize in executive search and recruitment, catering to senior, middle, and junior management positions. Our aim is to reduce unemployment in India and provide excellent services to our clients. With a team of 11-50...
-
International Voice Customer Care Representative
3 weeks ago
Indore, Madhya Pradesh, India Sana Search International Full time**Job Title:** International Voice Customer Care Representative**Job Type:** Full-time**Location:** Remote**Language:** English (Required)Key Responsibilities:Provide exceptional customer service to clients through voice communication.Handle customer inquiries, complaints, and feedback in a professional manner.Multitask and handle a high volume of customer...