Customer Care Representative

2 weeks ago


Manorama Ganj Indore Madhya Pradesh, India Master Projects Full time

**Position**: Customer Care Representative (Non-voice) International Process

**Location**:Indore (On-site)

**Experience Required**: 0 to 1 year

**Qualification**:Graduate or Undergraduate can apply

**Key Responsibilities**:
**2. Provide Product/Service Information**: Offer detailed and clear information about products and services to assist customers in making informed decisions.

**3. Manage Communications**: Efficiently handle inbound and outbound messages and calls to ensure effective communication with customers.

**4. Handle Multiple Interactions**: Juggle multiple customer interactions simultaneously, ensuring each customer receives attention and assistance.

**5. Maintain Customer Records**: Accurately document customer interactions, transactions, and feedback in the system to maintain detailed records.

**6. Collaborate with Departments**:Work closely with other departments to resolve customer issues and improve service processes.

**7. Stay Updated**: Continuously update knowledge on products, services, and industry trends to provide the best support to customers. Provide Product/Service Information: Offer detailed and clear information about products and services to assist customers in making informed decisions.

**Skills & Qualifications**:

- Excellent communication skills, both verbal and written.
- Problem-solving abilities.
- Ability to work independently and as part of a team.
- Proficiency in database management and MS Office suite.
- Prior experience in customer service or related field is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,500.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- UK shift

Supplemental Pay:

- Quarterly bonus
- Yearly bonus

Application Question(s):

- Are you comfortable with on-site setting?

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: In person



  • Indore, Madhya Pradesh, India Offical One Clickk Solution Full time

    Profile: Customer Care Representative Job Description - Voice process ( English, Empathic listener and persuasive speaker) - Good Typing Speed and computer literate. - Rotational shift and week off. - 8 hour working. 1 hour break. - 6 days working 1 rotational week off. - After joining, no planned leaves will be allowed for the next three months, except for...


  • Indore, Madhya Pradesh, India Offical One Clickk Solution Full time

    Profile: Customer Care Representative Job Description - Voice process ( English, Empathic listener and persuasive speaker) - Good Typing Speed and computer literate. - Rotational shift and week off. - 8 hour working. 1 hour break. - 6 days working 1 rotational week off. - After joining, no planned leaves will be allowed for the next three months, except for...


  • Indore, Madhya Pradesh, India Goodvibes Placement services Full time

    * Customer Care Representative /L2 process (Escalation Desk) - Qualification : GRADUATION is mandatory - Excellent Communication Required - Experience: 1 year BPO experience - Salary: 26K CTC To 28K CTC - 6 days workings, with rotational shifts and Week Off - Location - Indore Pay: ₹26,000.00 - ₹28,000.00 per month **Education**: - Bachelor's...


  • Indore, Madhya Pradesh, India Technotoise Business pvt ltd Full time

    1)*International Voice Customer Care Representative* *Requirements:* - Strong verbal communication skills. - Ability to multitask and handle a high volume of customer interactions. - Customer-centric approach with a focus on problem resolution. - Previous customer service experience is a plus but not mandatory. *Working Hours:* - 5.5 days per week. - 9.5...


  • Indore, Madhya Pradesh, India Technotoise Business pvt ltd Full time

    1)*International Voice Customer Care Representative* *Requirements:* - Strong verbal communication skills. - Ability to multitask and handle a high volume of customer interactions. - Customer-centric approach with a focus on problem resolution. - Previous customer service experience is a plus but not mandatory. *Working Hours:* - 5.5 days per week. - 9.5...


  • Indore, Madhya Pradesh, India LAPREE SERVICES PRIVATE LIMITED Full time

    Profile - **Customer Care** Location - Near Redisson Square Vijay nagar Salary - 10K to 12K Required - 12th pass call - 9039006423 **Customer Care Representative for Document Verification** typically handles the verification of customer documents to ensure compliance with company policies or legal requirements. The key responsibilities include: -...


  • Indore, India official one clickk solution Full time

    Profile - customer care representative Process - Voice process Working days - 5 day working Salary - 18k plus Incentives Requirement Skills - Excellent communication skills required Shifts - day rotational shifts night shift not available. Minimum 6 months experience required Education criteria Graduate Immediate joiner **Salary**: ₹17,000.00 -...


  • Indore, India Offical One Clickk Solutions Full time

    Immediate Joiner Profile - customer care representative Location - Vijay Nagar, Indore process -Premium Voice Process Working days - 5 days working Salary - 17,000 - 18,000 CTC plus Incentives Requirement Skills Good/excellent communication skills required Experience required - min 6 months experience Education criteria - Graduate Pay: ₹17,000.00...


  • Indore, Madhya Pradesh, India Biovitalia Lifesciences Pvt. Ltd Full time

    We are currently seeking a highly motivated and skilled Customer Care Representative to join our team at a leading dietary supplement brand. As a Customer Care Representative, you will play a crucial role in providing exceptional customer service and support to our valued customers. **Excellent English speaking skills are required** for this...


  • Indore, India one clickk solutions Full time

    Profile - customer care representative Location - Vijay Nagar ,Indore Process - Airtel Black process -Voice + chat process Working days - 5 days working Salary - 18,000 CTC plus Incentives Requirement Skills - Good / excellent communication skills required Experience required - miniimum 6 months experience Education criteria - ONLY...


  • Indore, India One clickk solution Full time

    SALARY - 14500 IN HAND PROFILE - *CUSTOMER CARE REPRESENTATIVE * LOCATION - INDORE EXPERIENCE - FRESHERS CAN APPLY SKILLS - Good communication skills WFO for Indore location Requirement and Selection Criteria 3. Communication should be of V-4 skill set. 4. Process is Semi Voice ( Chat+voice) 5. Shift timing 24 hrs rotational ( For Boys ) and day...


  • Indore, India One clickk solution Full time

    SALARY - 11000 in hand plus incentives PROFILE - *CUSTOMER CARE REPRESENTATIVE * LOCATION - INDORE EXPERIENCE - FRESHERS CAN APPLY SKILLS - Good communication skills WFO for Indore location Requirement and Selection Criteria 3. Communication should be of V-4 skill set. 4. Process is Semi Voice ( Chat+voice) 5. Shift timing 24 hrs rotational ( For...


  • Indore, India One clickk solution Full time

    SALARY - 11000 - 16500 in hand plus incentives PROFILE - *CUSTOMER CARE REPRESENTATIVE * LOCATION - INDORE EXPERIENCE - FRESHERS CAN APPLY SKILLS - Good communication skills Requirement and Selection Criteria 3. Communication should be of V-4 skill set. 4. Process is Semi Voice ( Chat+voice) 5. Shift timing 24 hrs rotational ( For Boys ) and day...


  • Indore, India One clickk solution Full time

    SALARY - 11000 - 16500 in hand plus incentives PROFILE - *CUSTOMER CARE REPRESENTATIVE * LOCATION - INDORE EXPERIENCE - FRESHERS CAN APPLY SKILLS - Good communication skills WFO for Indore location Requirement and Selection Criteria 3. Communication should be of V-4 skill set. 4. Process is Semi Voice ( Chat+voice) 5. Shift timing 24 hrs rotational...


  • Indore, India One clickk solution Full time

    SALARY - 11000 - 16500 in hand plus incentives PROFILE - *CUSTOMER CARE REPRESENTATIVE * LOCATION - INDORE EXPERIENCE - FRESHERS CAN APPLY SKILLS - Good communication skills WFO for Indore location Requirement and Selection Criteria 3. Communication should be of V-4 skill set. 4. Process is Semi Voice ( Chat+voice) 5. Shift timing 24 hrs rotational...


  • Indore, Madhya Pradesh, India IMPACTDEALS Full time

    As a Customer Care Executive, you will be the frontline representative of our company, responsible for delivering exceptional customer service and support to our valued clients. The primary focus of this role is to address customer inquiries, resolve issues, and ensure a positive customer experience at every interaction. We are seeking individuals who are...


  • Manorama Ganj, Indore, Madhya Pradesh, India Techturtle Consultant Pvt ltd Full time

    Customer Relationship Manager job description - Foster strong relationships with clients to enhance satisfaction and loyalty. - Act as the main point of contact for client inquiries, concerns, and requests. - Provide timely resolution to client issues or complaints. - Collaborate with internal teams for seamless customer experience. - Manage client accounts,...


  • Indore, Madhya Pradesh, India Technotoise Business pvt ltd Full time

    *International Voice Customer Care Representative* *Requirements:* - Strong verbal communication skills. - Ability to multitask and handle a high volume of customer interactions. - Customer-centric approach with a focus on problem resolution. - Previous customer service experience is a plus but not mandatory. *Working Hours:* - 5.5 days per week. - 9.5...


  • Indore, Madhya Pradesh, India Offical One Clickk Solution Full time

    Profile: Customer Care Representative **Salary**: 13000- 25000/- take home Qualification: Graduate / Undergraduate both can apply Rotational shifts & week off Location - Indore Skills - Good Communication Skills Experience - Fresher and experienced both can apply **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹13,000.00 - ₹25,000.00 per...


  • Indore, Madhya Pradesh, India Charisma Organization Full time

    Analyzing customer data and communication to adjust customer care strategy Training customer care staff on customer service protocol Building relationships with customer care team members to maximize team productivity Monitoring customer and staff interactions using client relationship management software Pay: ₹12,000.00 - ₹18,000.00 per...