Telephone Sales Representative

3 weeks ago


Pune, India OlaGate Technologies Full time

OlaGate - A cutting-edge digital neighborhood platform that provides a range of services:
1. OGFood - A highly efficient Software-as-a-Service (SaaS) platform designed specifically for neighborhood food businesses. It enables them to streamline their operations, receive direct orders, and establish direct connections with customers.

2. OGPM - An advanced and professional building management solution tailored for corporate housing societies in Pune. This comprehensive platform ensures seamless management of various aspects, enhancing the overall living experience for residents.

We are currently seeking talented, young, dynamic, and proactive individuals to join our team in the roles of Telecalling and Customer Onboarding & Support. This is an exciting opportunity to contribute to the growth and success of our organization.

Key Responsibilities:

- Conduct telecalling activities to engage potential customers, promote our services, and generate leads.
- Facilitate the seamless onboarding of new customers by providing guidance and support throughout the process.
- Deliver exceptional customer support by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Collaborate effectively with cross-functional teams to optimize customer onboarding and support processes.
- Maintain accurate and up-to-date records of customer interactions, ensuring a comprehensive and organized database.
- Stay updated on our products, services, and industry trends to provide accurate and relevant information to customers.
- Uphold the highest standards of professionalism, integrity, and customer service in all interactions.

Qualifications:

- Proven experience in telecalling, customer support, or a similar role is preferred.
- Excellent communication and interpersonal skills, with the ability to engage customers effectively.
- Strong problem-solving abilities and a customer-centric approach.
- Self-motivated, proactive, and results-oriented mindset.
- Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
- Fluency in Hindi and English is must.

**Job Types**: Full-time, Part-time
Part-time hours: 40 per week

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Evening shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (required)

Work Location: One location

Application Deadline: 30/06/2023
Expected Start Date: 12/06/2023



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