Travel Operations Executive
2 months ago
**Job Description: Travel Operations Executive**
**Position Title**: Travel Operations Executive
**Location**: Nariman Point, Mumbai
**Department**: Travel Operations
**Reports To**: Travel Operations Manager
**Job Type**: Full-time
**Key Responsibilities**:
- **Travel Coordination**:
- Plan and book domestic and international travel arrangements, including flights, accommodations, transportation, and itineraries for employees and clients.
- Ensure all travel bookings are in compliance with the company’s travel policies and budget.
- **Vendor Management**:
- Develop and maintain relationships with travel vendors, such as airlines, hotels, car rental agencies, and travel agencies.
- Negotiate rates and contracts with travel vendors to ensure cost-effective travel solutions.
- **Itinerary Management**:
- Create detailed travel itineraries and provide travelers with necessary travel documents and information.
- Coordinate with travelers to make any necessary changes or adjustments to travel plans.
- **Expense Management**:
- Process travel-related expenses and ensure timely reimbursement.
- Maintain accurate records of travel expenses and report on travel budget utilization.
- **Emergency Support**:
- Provide 24/7 support for travelers in case of emergencies, including rebooking flights, arranging accommodations, and offering assistance during travel disruptions.
- Monitor global travel alerts and communicate any potential travel risks to travelers.
- **Policy Compliance**:
- Ensure all travel activities comply with the company's travel policies and procedures.
- Regularly review and update travel policies to reflect current best practices and legal requirements.
- **Administrative Duties**:
- Maintain accurate travel records and databases.
- Prepare and present regular reports on travel activities, expenses, and trends.
**Qualifications**:
- Bachelor’s degree in Business Administration, Hospitality, Tourism, or related field.
- 3+ years of experience in travel operations, travel coordination, or a similar role.
- Proficiency in using travel management software and tools.
- Strong knowledge of domestic and international travel regulations and requirements.
- Excellent organizational and multitasking skills.
- Strong negotiation and communication skills.
- Ability to work under pressure and handle emergency situations calmly and efficiently.
- Flexibility to work outside regular business hours when needed.
**Preferred Qualifications**:
- Certification in travel management (e.g., Certified Travel Associate (CTA), Global Travel Professional (GTP)).
- Experience working in a corporate travel environment.
- Familiarity with travel risk management practices.
**What We Offer**:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.
- Travel opportunities and exposure to global operations.
**Job Types**: Full-time, Permanent
Pay: ₹180,000.00 - ₹600,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
- Travel Operations: 1 year (preferred)
**Language**:
- English (preferred)
**Location**:
- Nariman Point, Mumbai-400021. (preferred)
Work Location: In person
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