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Telecalling Executive
2 months ago
IMMEDIATE HIRING FOR **MULTINATIONAL HEALTHCARE GROUP**.
**Job location : KOCHI INFOPARK**
- **Designation: Tele calling Executive**:
- **Exp in years: 0-5 years**:
- **Education \ Linguistic skill: Degree & FLUENCY IN ENGLISH**
**Duties & Responsibilities**
- **Handles incoming and outgoing calls**:
- **Respond to customer queries in polite, friendly and professional manner.**:
- **Take ownership of all cases until satisfactory solution is reached.**:
- **Required to handle and infuse angry patient and to offer viable solution.**:
- **Required to meet agreed target on daily/weekly/monthly basis.**:
- **Perform outbound calls for appointment confirmation, rescheduling, retention, online appointment and other related outbound activity.**:
- **Informed patients about new products, treatment and services.**:
- **Sell the products and services to existing and new patients.**:
- **Listen to objections and handle them effectively.**:
- **Comply with all other tasks assigned by the Supervisor/Manager**:
- **Maintain customer complaint/Suggestion log.**
**CONTACT NO:7356340333**
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
Schedule:
- Rotational shift
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Language**:
- English Fluently? (preferred)
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