Salesforce Administrator

2 months ago


Remote, India PairSoft Full time

**Designation Title**:Business Systems Administrator (BSA)
- ** Role**:Salesforce Certified Administrator or Salesforce Certified Advanced Administrator
- ** Reports To**:Director of Corporate IT
- ** Job Timing**:9:00 PM IST to 6:00 AM IST (Night Shift in India, aligning with standard US working hours in MST, Daylight Saving Time Applicable)

**Responsibilities / Essential Functions**
- Ensuring optimal performance of Salesforce systems and products, including Sales Cloud and CPQ
- Documenting processes, including error reports and system changes
- Organizing users and their accesses provisioning, changes and deprovisioning
- Organizing the service desk function for end-users, including the corporate IT ticketing system(s)
- Participating to the compliance efforts of the corporation (e.g. SOC2 audits)
- Helping Maintain IT asset inventories of devices, software and services
- Tier 1 IT support items as required. Including but not limited to password resets, new hire hardware setups, and role configurations.
- May require interacting with less familiar software tools
- May require some off hour updating as to not disrupt the daily processes of end users

**Requirements**:

- A bachelor's degree in computer science or a related field.
- Salesforce Certified Administrator or Salesforce Certified Advanced Administrator
- Salesforce CPQ Administrator
- 3-4 years of experience as a Salesforce Administrator
- In-depth knowledge of Salesforce products and their functionalities, including experience with CPQ
- Experience working in a SaaS, software, or subscription business
- Very data-driven, intellectually curious, and numerically inclined
- Strong project management, organizational skills, process management, and client-facing abilities
- Proficient Agile skills
- Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority
- Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously; Ability to participate in resource planning processes based on defined organizational plans
- Strong excel/google doc skills are preferred
- Will be required to work US Business hours

**Interview Process**:
The interview process will consist of a Practical Test followed by Verbal Rounds of Interview. Please ensure you are prepared for both components.

**What We Offer**
- Collaborative start-up culture
- Opportunity to grow your career with a rapidly growing organisation.
- Exposure to working with a Microsoft gold partner organization with the latest technologies.
- People first organisation culture
- Company Paid Group Mediclaim Insurance for employee, spouse and up to 2 Kids of INR 400,000 per annum.
- Company Paid Group Personal accidental insurance for employees of INR 1,000,000 per annum.
- Company Paid & Manager approved Career Advancement Opportunities
- Best in the Industry referral bonus policy.
- 29 Paid leaves throughout the year
- Company-paid Maternity leaves for female employees

**About the Company**

We are a global team of innovators and advocates transforming how financial data is captured, stored, and manipulated with our comprehensive suite of automation technology. Our platform seamlessly integrates with your existing ERP for an unrivaled end-user experience. We do the heavy lifting so accounting, procurement, and fundraising teams can do their best work.

PairSoft’s aspires to be the strongest procure-to-pay platform for the mid-market and enterprise, with close integration to Microsoft Dynamics, Blackbaud, Oracle, SAP, Acumatica and Sage ERPs.

At PairSoft, we are passionate about innovation, transparency, diversity, and advocating on behalf of our customers and communities we support. We offer exciting career opportunities and a collaborative culture that allows individuals to learn, grow, and create meaningful impact. We are expanding and seeking team players who are eager to jump in and contribute to our rapid growth

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