Operations Executive

6 months ago


Goregaon Mumbai Maharashtra, India Shipyaari Full time

**Key Responsibilities**:
1. Record Keeping:

- Maintain accurate and up-to-date records of shipments, including delivery information and related documentation.

2. Coordination:

- Coordinate with vendors, suppliers, and customers to ensure timely and efficient delivery of shipments.
- Establish and maintain effective communication channels with stakeholders to facilitate smooth logistics operations.

3. Performance Monitoring:

- Monitor and analyze logistics performance metrics.
- Identify areas for improvement and implement strategies to enhance overall efficiency.

4. Collaboration:

- Collaborate with internal departments to ensure coordinated efforts for timely and accurate delivery.
- Work closely with cross-functional teams to streamline logistics processes.

5. Client Management:

- Deal with and resolve issues raised by significant clients.
- Establish direct communication channels between internal teams and significant clients to address specific needs and concerns.

6. Customer Service:

- Take responsibility for resolving customer service issues and complaints related to logistics operations.
- Implement corrective actions to enhance customer satisfaction.

7. Reporting:

- Generate detailed reports on logistics performance, highlighting key metrics and trends.
- Present reports to senior management, providing insights and recommendations for continuous improvement.

Pay: ₹14,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Application Question(s):

- What is your current CTC?
- What is your expected CTC?
- What is your notice period?

**Experience**:

- Operations: 1 year (preferred)

Work Location: In person


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