Customer Relationship Officer

2 weeks ago


Pune, India FirstCry.com Full time

Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers

**Salary**: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Provident Fund

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift
- Evening shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service (preferred)
- total work (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9085493075


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